NEW FEATURE Email Link: Making Account Recoveries Easier!*

Discussion in 'Announcements' started by ATAMarceline, May 4, 2020.

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  1. The 1st thing they said on the post is both have to have the SAME email linked so hey know who you are
     
    #41 DinosAreTheOldestCars, Aug 22, 2020
    Muschi likes this.
  2. With the Same still don't wanna work
     
    #42 ColinCunningham, Aug 22, 2020
  3. Are you sure you're logging in and not doing the first screen where it asks to make an account? If it has three slots to fill out (email, password, confirm password) then you are attempting to make a new ATA ID, which you cannot do with an email address already used. There is a button right under those entry slots that says "Already have an account." Tap that and you'll be brought to a place that has only two slots (email, password).
     
    #43 Muschi, Aug 22, 2020
  4. Do login not sign up and it works. If you already connected a email to your acc you will have to send a help ticket to get ata to change the email its linked to
     
    #44 DinosAreTheOldestCars, Aug 22, 2020
    Muschi likes this.
  5. Ata had solved XD I wasn't in the account they gives me again that
     
    #45 ColinCunningham, Aug 23, 2020
  6. I can’t remember my password.. how do I reset password?
     
    #46 xxxxOjhayxxxx, Sep 1, 2020
  7. Send a help ticket
     
    #47 DinosAreTheOldestCars, Sep 1, 2020
    Muschi likes this.
  8. MY ISSUE IS I DONT REMEMBER WHAT EMAIL I USED FOR AN OLD ACCOUNT BUT I KNOW THE PASSWORD CAN I GET SOME HELP???
     
    #48 leel6, Sep 10, 2020
  9. Send a help ticket that you want to recover an old account
     
    #49 Sansa, Sep 10, 2020
    Muschi likes this.
  10. WE CANT DO ANYTHING ALL YOU CAN DO IS SEND A HELP TICKET ONLY ATA CAN DEAL WITH IT
     
    #50 DinosAreTheOldestCars, Sep 10, 2020
    Muschi likes this.
  11. My acc only link in facebook, and it doesn't have an ATA acc, please help me to recover my main acc xeyah. please reply i want my main back please 😭😭😭😭😭
     
    #51 Owskiki2, Sep 21, 2020
  12. ATA doesn’t check this thread for account related issues. You’ll have to send a help ticket in.
     
    #52 Day, Sep 21, 2020
  13. I cant remember my password for my old acc.
     
    #53 bri4318, Sep 21, 2020
  14. Send a help ticket if you want to recover an account :)
     
    #54 Sansa, Sep 21, 2020
  15. Help me to recover my account
     
    #55 PLAYER2, Sep 28, 2020
  16. Send a help ticket to recover an old account.
     
    #56 Sansa, Sep 28, 2020
  17. They did not rply don't know why
     
    #57 PLAYER2, Sep 28, 2020
  18. Just wait for a response, it always takes a while before they send a reply.
     
    #58 Sansa, Sep 28, 2020
  19. Coz you not the only one on the game needing help. You gotta wait. Lirily only ata can sort this. No one else can. Waiting is all you can do
     
    #59 DinosAreTheOldestCars, Sep 28, 2020
    Sansa likes this.
  20. How Do I get my account back it says "Trading/piloting" even tho i didn't try to trade it or pilot my acc.😢
     
    #60 Unicorns, Oct 6, 2020
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