Update (sorry for the wall of text):
"Hello,
We've investigated the account further and we've deemed the ban to be valid.
"Account permanently banned due to being a bot or benefiting from being in a bot club - no appeals will be considered."
No further appeals will be considered and any other inquiries about the appeal of the ban will be marked as spam and ignored."
This is false.
The account(s) in question are a handful of alts, of which were manually unlocking parties for my own club, for solos and future use. All actions, logging in, logging out, starting parties, hitting parties were completed manually by me. Each alt hit less than 20 parties in the last 2-3 months, and all are below 50kcs, none of them are achieving POTDs and farming misc.
They were likely flagged by an algorithm because they are all named similarly, and similar in size.
However, there was never in no way shape nor form any botting or automation of any kind. If I were to do something like that, would I really name each of them after my main with "Goose" in each IGN? Furthermore, would I risk giving them full dorms to equip?
Honestly, the most frustrating part of all of this is the support, or the lack of from ATA.
As they said they would, they have ignored any future attempts to discuss the matter, I'm sure if a human actually looked at the accounts they would see there was clearly no botting involved, and no breach of ToS.
At this point, and the lack of respect the ATA are showing to their customers, I'm embarrassed to have financially supporting this development team. It's less about the full dorm I've lost, and the club, but the total lack support given, and raises concerns for any future support given to a product I am choosing to invest in.
This interaction is leaving me considering going totally free to play, or, quitting the game entirely.