Yes I did mean aren’t, it was a typoI think you meant aren’t or are not.
Technically, I think they can have an influence in your status/bio and/or ign being changed indirectly or directly via silencing though. I’m pretty sure that isn’t what he meant by account modifications, but still agree that contacting support may be the best method of solving most account issues.
And the person said “ATA” messed up their account, so if it’s something ATA did it’s unlikely a mod can fix it unless they also contact ATA.