LIMITED-TIME CONTENT Waves of Light Shard Box 🪼✨

This reads to me like a pretty decent apology, but of course that's just my opinion and I like to give benefit-of-the-doubt like I said. Just got to watch for the follow-through now either way.
I can see how it read genuine. But I honestly don’t think it was because she was in the campus making jokes about and only apologized hours later. I can hope they’re genuine but really they’re just empty words for now until change is actually made.
 
Marceline: Hey, thanks for adding me back. I wanted to actually apologize straight to you for posting that comment. I didn't read the room AT ALL when I made the joke and I didn't mean to make fun of something that was pretty important to you and the community as a whole. I was too quick to say what I thought was a light poke without realizing how serious the situation and feedback was. That's 100% on me and I'm sorry.



iZelda: Although I appreciate you taking the time to reach out and apologize to me, I would like to point out the fact that you only did so after mocking the situation in campus and after receiving backlash from multiple people in the forums.

Yes, I do admit that I was

"crashing out" over the forums, but I was in real time realizing that you would have spend around $130 USD to even get the story started for the boxes.

I gave criticism because the more this game goes on, the more money hungry features are added and you decided it was a joke. I don't understand what's funny about an event costing so much and people being upset by it.



Marceline: No that's totally fair. Again, I didn't realize how bad it was, so truly an idiotic move on my part when my job is to be advocating for yall.

I know my messaging you probably won't make a difference but we are making changes to the content right now.



iZelda: I suggest some PR Training as well.



Marceline: fair suggestion

That apology was eh, almost baseless, seems forced, she probably literally almost lost her job
 
holy cash grab. not only do you have to collect 7 different avis, but once you do, you have to complete parties for a chance of furniture dropping and you can only have 2 boxes at a time and i'm assuming there would be duplicates so basically you have to keep hitting a bunch of parties until you get every piece of furniture? literally who has time for that and do you think we're rich? people overprice shard avis every time they come out, i could see it if we were only required to have one avi but all 7? no thanks.
 
Hey folks, I'm back. We've been reading the feedback on this release and want to acknowledge how it's made people feel. We've made some updates to the mechanics of this shard box in this new forum post so feel free to read and continue sharing your thoughts.
 
Hey folks, I'm back. We've been reading the feedback on this release and want to acknowledge how it's made people feel. We've made some updates to the mechanics of this shard box in this new forum post so feel free to read and continue sharing your thoughts.
Why couldn't y'all just make a story specifically for the avis and furni?... fun fact WE DONT WANT TO PAY FOR AVIS AND JUST SO WE CAN GET FURNI.... wtf is hard to understand about that????
 
It makes sense.

They can't be fired for mocking the community by that one liner so idk. Sceptical with all the cover up now.
I think there was enough heat from everyone to tell her she needs to fix it. It’s not really fixing it tho, is it? It’s making changes that should have already been done, apologizing to stop further backlash whilst not really meaning it. I mean, this took 7 hours for them to fix it. I just still so turned off by this situation. I don’t talk to people at my work like that.
 
Respectfully, this isn’t the way to go and hasn’t been for a while. Normally shard events let us choose what we’re aiming for, but this one’s actually insane (update or not) and the way it’s set up just makes it even pricier. It feels like there’s been paid content one after another lately with no real break and no chance for players to recover, just constant monetized releases.

In this economy, most of us can’t keep dropping money over and over just to keep up. Let’s be real, $20 (USD) is never enough for shards. You always end up buying more ECs, and that’s not even counting what we spend in other parts of the game.

I love collecting avatars, but when it stops being fun and starts feeling like a grindy cash grab, it’s hard to stay excited. Some balance between free or earnable content and paid content would go a long way. I miss when shards dropped only a few times a year. This isn’t it ATA, and it only pushes players away from the game. New players won’t stay, and veteran players are leaving. Marketing in college taught me what not to do, and this is it. šŸ˜”

All said with love, though. šŸ’œ
 
Respectfully, this isn’t the way to go and hasn’t been for a while. Normally shard events let us choose what we’re aiming for, but this one’s actually insane (update or not) and the way it’s set up just makes it even pricier. It feels like there’s been paid content one after another lately with no real break and no chance for players to recover, just constant monetized releases.

In this economy, most of us can’t keep dropping money over and over just to keep up. Let’s be real, $20 (USD) is never enough for shards. You always end up buying more ECs, and that’s not even counting what we spend in other parts of the game.

I love collecting avatars, but when it stops being fun and starts feeling like a grindy cash grab, it’s hard to stay excited. Some balance between free or earnable content and paid content would go a long way. I miss when shards dropped only a few times a year. This isn’t it ATA, and it only pushes players away from the game. New players won’t stay, and veteran players are leaving. Marketing in college taught me what not to do, and this is it. šŸ˜”

All said with love, though. šŸ’œ

Look at how many people are comfortable with this.... this why it won't change... if ata could charge for starting PPOTD/POTD without losing players they would
 
Do you think they hired a new Marcie? She was always my favorite. Approachable, fairly reasonable and helpful. Ironically, I just said something similar in Single City. She isn’t those things anymore, under new ownership. So I’m guessing it was all a marketing act. New owners, new goals, new Marcie. I’ve played 14+ years but I think the end is near.
 
When I first started pimd you were much more involved with the community @ATA. You encouraged us to help each other, interacted with us more. Had fun fresh ideas (which yes ik you've been open as an app a long time and sometimes things will get recycled but this is more than that) you promised to listen to your community and in the beginning you did just that. We had community wars, we were able to vote on things and even had lots of opportunities to submit our own designs for avi and then later when furniture was introduced dorm ideas.

I have watched you turn a once helpful community of people trying to help one another into pay to win players and people addicted to leaderboards and gambling on your boxes such as buddy boxes, furniture gimmicks, the new lucky boxes, the new ability boxes and so much more.

You have added party after party that we have to pay into share with our friends (or solo which ever the dropper is going for) but you have yet to add new NONPAID parties. You have not fixed the parties we have. You keep adding things (some of which are fun) but then you ignore the other things the community is constantly telling you they dislike.

We used to be able to talk to devs and mods and interact well with them and there are still some good mods who help whenever they can. While other mods take advantage of their positions and have devs out here passive aggressively tearing players down for their honest and VALID criticism. You silence us for things against tou (which is fine it's a rule) but then allow Devs to mention third party apps in campus which is in fact against tou and many of us would be silenced for.

You release more tiers to our stat dorms but then continue not to fix the issues with upgrading that still exists. You then turn around and build a beta that is supposed to fix these things with stats but instead of focusing on that release new cat parties that AGAIN you have to pay for to do. It's not that you have things behind a pay wall it's that you take our money time after time Jack the prices up while giving us old recycled avis, furniture, hunts and spit in our faces when we tell you we don't appreciate the disrespect. I have watched this game become flooded with nothing but ec clubs, players who become 300+mcs in a year while others of us DEDICATED players have been here for years trying to help one another for what? So we can be told sorry if you aren't spending the money you aren't worth the time. This is how all of this reads to your community AND to the people who have been spending money on here. You have brilliant designers and I know you have brilliant people on your staff so stop jacking us around like we don't see you. Because we are here eyes wide and we are tired. Hear us or watch your game fail even more than it's starting to now.

Also maybe get new devs if you can't give them some customer service training because the devs and your mods shouldn't be just as toxic as the bad parts of the community.

But I'm just a fox and that's just my opinion. Do better
Couldn’t have said it better
 
Marceline: Hey, thanks for adding me back. I wanted to actually apologize straight to you for posting that comment. I didn't read the room AT ALL when I made the joke and I didn't mean to make fun of something that was pretty important to you and the community as a whole. I was too quick to say what I thought was a light poke without realizing how serious the situation and feedback was. That's 100% on me and I'm sorry.



iZelda: Although I appreciate you taking the time to reach out and apologize to me, I would like to point out the fact that you only did so after mocking the situation in campus and after receiving backlash from multiple people in the forums.

Yes, I do admit that I was

"crashing out" over the forums, but I was in real time realizing that you would have spend around $130 USD to even get the story started for the boxes.

I gave criticism because the more this game goes on, the more money hungry features are added and you decided it was a joke. I don't understand what's funny about an event costing so much and people being upset by it.



Marceline: No that's totally fair. Again, I didn't realize how bad it was, so truly an idiotic move on my part when my job is to be advocating for yall.

I know my messaging you probably won't make a difference but we are making changes to the content right now.



iZelda: I suggest some PR Training as well.



Marceline: fair suggestion
I’m glad I’m not the only one that 100% though she was mocking all of us in campus too. Her messages were giving HUGE mean girl energy. It’s like she wanted to egg it on.
 
I can see how it read genuine. But I honestly don’t think it was because she was in the campus making jokes about and only apologized hours later. I can hope they’re genuine but really they’re just empty words for now until change is actually made.
Key words ā€œuntil a change is madeā€.

August 12th, 2025 - a dev blatantly disrespected a large portion of the PIMD community. Today is history. Will the game become better?
 
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