Server Issues

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[ATA]Marceline said:
Hey folks!

We're aware of the server issues and the game being down. Our engineers are on the case and are working super hard to get it up and running as quickly as they can.

Thanks for being patient -- we like that about you guys 😊😊

xo,
Marcie

tenor.gif

Literally our devs rn.
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But We're nT satisfied with rewards. We expected something special from ATA's 😂
 
I restarted the game a few times, force closed it and opened it, cleared data cache, uninstalled and reinstalled it, and still nothing. I gave up and put in a ticket.
 
[ATA]Marceline said:
Hey folks!

We're aware of the server issues and the game being down. Our engineers are on the case and are working super hard to get it up and running as quickly as they can.

Thanks for being patient -- we like that about you guys 😊😊

xo,
Marcie

tenor.gif

Literally our devs rn.
Click to expand...
Hey before and during servers going down I had a few dolls that took like 30 potions. Made me lose interest if game rules are not accurate. Thanks :)
 
Detention said:
Yes, and no. I agree slightly with your post. Of course ATA doesn't want this to happen, they lose money, people complain, it's all a very big mess.. However people do have a right to complain and be upset. We pay real money and we expect to get out money's worth. Including compensation when things go badly. Believe me, ATA can and will take things if they feel any way inconvenienced by you as a player, so I don't feel sorry for them when players demand things. Being disrespectful however is not okay, and I am in no way defending those people. All's I'm saying is let people complain, it's not harming you and they're venting a little. 🤷‍♂️ If ATA is that bothered they will say something. Lol.
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Agree with this reply...and also to OP, when i do not get what is paid for from a brick and mortar store either a refund or credit is provided. For those who paid for subscriptions and lost a day, a credit should be applied.VIP? exra box, Cash boost? couple piggies, drop boost? extra light boxes. Those with subscriptions are the ones that allow those playing for free to continue to do so. Bur yes, we expect our money worth. When my cable company went down for a day, they credited my account to compensate. When my cell service lost a local tower making calls impossible, we got a credit on the bill. That is ll people with subscriptions are asking for.

Now if they are doing so disrespectfully, or cursing at people (like i have seen from some of the mods!l then that should stop. But otherwise, why should we not demand compensation for a service paid for and not provided?
 
Thank you for always trying your best to make our gaming experience awesome. Thank you for always compensating too. It clearly shows how much you care about us the users/players. Spread some love. 😙😙😙❤❤❤
 
Missy_Chevious said:
Agree with this reply...and also to OP, when i do not get what is paid for from a brick and mortar store either a refund or credit is provided. For those who paid for subscriptions and lost a day, a credit should be applied.VIP? exra box, Cash boost? couple piggies, drop boost? extra light boxes. Those with subscriptions are the ones that allow those playing for free to continue to do so. Bur yes, we expect our money worth. When my cable company went down for a day, they credited my account to compensate. When my cell service lost a local tower making calls impossible, we got a credit on the bill. That is ll people with subscriptions are asking for.

Now if they are doing so disrespectfully, or cursing at people (like i have seen from some of the mods!l then that should stop. But otherwise, why should we not demand compensation for a service paid for and not provided?
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Why drag me in this mess?
 
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