....i can switch my android and ios accounts using this right? No need to factory rrset? Just to clarify. XD
I have linked my account to my username with a new ATA account, I want to move the account to a new device, and that worked. But even after delinking the old device, my username still works on the device. I still see my ATA email address on the old device. I've deleted and reinstalled PIMD, but it's still here. I only want to use my account on the new device. What do I do?
i dont understand? im the only person on this account yet it says two linked to this account do i have an unknown twin or something plz help thank u
This doesn't work!!theres NOTHING on my account....nothing as per the pic posted!!! I don't see why there has to be a limit of logging in and out of our account. I mean it's our profile so why can't we have the freedom of our own account? If careless irresponsible people do not know how to cherish their account-then that should be their prob,not ATA. Isn't that the whole point of linking your profile to an actual account with a PASSWORD?
Btw-putting a time limit on your customers profiles is a huge mess up that ATA has made! We were loyal players and have taken in all the pathetic throw outs ATA has given...but this is just plain.....MESSED UP
Mmmm... So... That means I'm f..screwed*, already reset this phone way more than 5stupid times during this year, and the same for my other phone, because of work and personal affaires, and I know I'll reset it again, so you guys are saying I'll probably stay without both accounts? Accounts where I spent money, and you guys just want to take them away? And why is that? Because of safety? Seriously don't make me laugh, because I don't like to laugh when there's money on the middle! You guys want to improve safety just implement a password system and move on, like every normal online game (and a few offline too) You guys are running a business, so better learn how to run it, so you guys don't screw everything!
This is really unfair on the people who pay real money... I'm glad i've never spent a cent on here & glad 2 say now i never will i hope people get there money back after being locked out??? If not i hope they take the matter further... I would if in the shoes of a paying customer!!!! after being locked out it's pretty much robbery i supose ata do not acknowledge 99% of the population have problems with there phones everyday & alot of these everyday users are sociable people this is as sociable game right?? by Cutting the amount of devices u are cutting the amount of people who play hence cutting the amount of money u make off some1s numerous accounts we have a limit not only on the amout of times we can reset a phone but also the amount of times we want 2 buy a new phone sometimes resetting is a last option this needs 2 change resetting seriously it's our device!! ata is now controlling how we use our own devices im outraged!!! expected & forced 2 play pimd with a dodgy phone & or device that can't function properly coz we have a limit of 5 times this is ridiculous ata i hope u realize u will be loseing valuable money people will no longer pay if they no longer have access 2 there account also potential players who were considering paying real money will no longer do so... I RECKON PlAYER STRIKE TILL DECISION IS REVERTED!! Disappointing seeing the amount of confused people this could of been made alot clearer instead of posting this in forrums u should of informed players also by inbox!!! Not all players use forrums & if they do some don't use it offen enough... Things should be changed 4 sure silliest decision i've seen on this game
Hi everyone, We would like to confirm that this does NOT put a hard time limit on your account. The number of new devices allowed to be added to your account is based on the average person's mobile phone use. The majority of players will not be affected by a lock out and most people only get a new phone every other year. As with everything, we are constantly reviewing the system and will make changes if we feel it is appropriate.
What I'd we update to new firmware (iOS 7 is coming out the fall)? I believe we need to reset our devices after every firmware update so wouldn't that be adding a new device to my account? I really don't like this system and I'm sure other players don't either.
My question was not answered PiMD! You said we should ask our questions and I'm ignored.. ... I am re-asking! Hello PiMD ... i have a question I have an account which was on android... i don't know what happened but i do know i changed my phone 2-3 times last year n i did reset my phone when it gets slower cos i usially download more apps. A few months back... after restting my phone ofcourse... since i downloaded a "bad" app...(mayb) i coudn't access my PiMD account. It stated 'too many devices are linked to my account and that my login is disabled'. Thank you for posting this for now i know my account isnt 'banned'. I actually consulted a friend on here who told me PiMD has banned my account and that if i write them ... they will 'ban'me too. I now farm my account bt i will be glad to have it back. Now my question is... does the 'reset' stated by 'you' means... my old account... that has disabled login as a result of changing phones and reseting phones can be enabled again? Do i have to buy a new phone for it or i can just leave this account which has small stats n login back to my old one? i will appreciate an answer but in all thanks to who ever brought this up and thanks to PiMD mayb for lettin me have 'hope'
When will the limit wipe occur? I have not had access to my main account which I spent money on along with over a year of work? Yes I have had problems with my phone in the past and had to do restores and change devices. This is unfair and is a form of fraud according to Australian law. By accepting payment and then not providing access to that which was purchased. Which will open you up to lawsuits and charge backs from customers credit cards and from Apple. How would you like it if you bought something and after you have started using it it stops working because you have used it in to many different locations? It's unheard of and players will not stand for this.
Mods- please answer my question above. How do I completely remove my ATA account from an old device? Even though I delimited it, I can still see and use it on the old device!
This is stupid. I have went through FOUR phones this week due to bad phones, and this one was going to get sent back, but i cant because I will lose my account now. I can't believe this. I guess I will find a new game to have an addiction to....
I have found a way to keep your old account . If you need to restore make sure you have a backup first as this bypasses their device limit. First back up your device. Restore your device then apply your backup. It also works if you have received a new phone. What it does is saves all identifiers and allows you to play. Which is a huge security flaw. Which means all this "security" is a joke. Remove the limits and put a password that allows us to use it on any device we want.
Q: A: Yes, your account will be able to be linked to a new device once the counter has gone down by one. The timer starts with the day you linked your last device. Update: The device added/ factory reset count has been reset for all accounts. You should be able to regain access to it now, just don't hit the maximum limit or you'll get locked out again. Q: A: You can relog into your account using your ATA ID or Facebook credentials. We have changed the system so it is not possible to delink devices unless you are able to relog in with one of these options. If you delinked your account before we made that change, please email support@athinkingape.com and we will assist you in creating an ATA ID for your account. Q: A: We are not saying this at all. What we are doing is giving players the ability to move their accounts to devices of their choice and in general have more control over their accounts. Because this can lead to multiple account abuse or account sharing/selling, we have put safe guards in. The maximum number of devices and factory resets may be adjusted over time as we feel is needed. Q: A: Yes, you have the ability to delink devices via your iDevice. You can delink your android from it, but you cannot do any delinking from Android yet. Once we have rolled this out for Android as well you will be able to do this from either of your devices. Q: A: Please note that this feature is not rolled out for Android accounts yet. If you are trying to view this from an Android device, you will not see any devices linked yet. We checked your account and can assure you that it is linked to your device. Q: A: We highly recommend against linking your account to a public device. Q: A: We're currently looking into this and will post more information on it soon. Q: A: We have now reset all device limit counters for all Pimd accounts. Your account should be unlocked and you should be able to log into it on your current device if you choose to. Please note that if you swap between the two accounts on your device repeatedly, you will be locked out from your account again.
It still says. .. "too many devices has tried to access my account " I can't log into my account still! !! PiMD please did you "really" reset as you posted above?
So you can't delink an account I you aren't logged in to an ATA or Facebook account? Because I have 4 extra accounts that show up, and when I try to delink them it says that I have to be logged into an ATA account