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Why can’t I purchase a VIP subscription on the web store? The option is there but every time I put my info in it just says payment cancelled? 😭
Contact Xsolla support. There should be an option to chat on the payment screen. I had to do that the other day; they had some extra security measures that they just removed for me after providing proof the card was mine. It took maybe half an hour and they were very helpful.
 
Contact Xsolla support. There should be an option to chat on the payment screen. I had to do that the other day; they had some extra security measures that they just removed for me after providing proof the card was mine. It took maybe half an hour and they were very helpful.
Thanks was able to get the issue solved :)
 
 
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