the apology is great, it is a little hard to feel like its genuine after what was also said in campus and only after people were visibly upset. to me what matters more is how things like this are treated in the future, and I truly hope everything players have said Devs will consider. this isn't something people just got upset about overnight, this has been brewing for quite some time now, many have expressed their displeasment for awhile now with nothing being done. also most players are this upset because they genuinely care about the game and want to see it do well and improve and everyone be happy! it makes me sad as a long time player how bad the game has gotten, and not feeling like the devs care about players at all. also keep in mind how bad the cost of living has gotten in real life when a lot of ppl cant even afford rent/food/meds. and I'm not trying to say everything should be free either but like opening a single shard box for me costs $30 ish cad, I could buy a whole new game or even 2 for that lol. anyway I am proud of how the community really came together in this and stood up for themselves, and I truly hope devs are sincere and read the replies and take into consideration everything thats said.