UPDATE The Great Dorm Tower Update

Pray said:
Got the update on a couple of my alts (half an update) as I upgraded my tiers, I lost mcs.


Can you take a moment to focus on this mess you have made instead of releasing content? Most of us don’t even have a proper update. We either don’t have one or it’s half assed and fucked up. Why am I going to participate in a promo when I’m over here upgrading from t6 3 stars to t7-t9 3 stars (with the new “update”) and losing mcs in the process? Do you plan on doing a second refund for the ones that were half assed? You have accounts going from 9mcs to over 100mcs. Accounts going from 30mcs, waking up to 50mcs, but back pedaling back to 30mcs because the update was half assed, you have people with no type of update at all. Just get rid of the damn update 😃 (sorry to those excited about it)

As someone else said, this is the messiest shit you all have done. It is idiotic. You have shat on the players that have spent money (or saved as ftp for years) every promo to upgrade to be at the progression they are at. Now you can blink and be 100mcs, unless you have a half update, then you can blink and be back to where you were, or you can watch everyone else get the update while you’re a decade old player who’s spent time and money to be where they are. Just get rid of this shitty ass update 💀 it was already a slap in the face to your old players. Fuck them kids, dead ass. Stop trying to appease the literal children you’re trying to traffic into this app. These tweens are built different. They’re doing Xanax and smoking vapes now, they can figure out the old dorm system.
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Major slap in the face.. put money to gain stats the real way. Now people who just started a year ago is 3 times ahead of you. They should’ve worked out kinks before releasing this bs.
 
This update is a total slap in the face to those of us who spent both time and money on this game. I got the update and got stat increase and money back on my alt. Nothing AT ALL on my main, yet yall tell me to be patient, wait, and check forum 🙄 all the while other players who have the update and refunds are stealing tuts, which are now under priced due to this messed up update. I will never spend another dime on this game. And no one else should either. Our "payback" is always some BS.
 
2006 said:
ive opened 4 help tickets about how my level 11 dorm furni doesnt add a percentage to my dorm stats, and in every single ticket the bot sent me to this thread so here i am i give up💀 pls fix it
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Same! I am beyond frustrated and over it
 
2006 said:
ive opened 4 help tickets about how my level 11 dorm furni doesnt add a percentage to my dorm stats, and in every single ticket the bot sent me to this thread so here i am i give up💀 pls fix it
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If the furniture is in the 2nd dorm then it won't add so any furniture above lvl10 in the 2nd dorm has no increase to your general dorm stats unless you place it in your 1st dorm
 
LadyMortis said:
ATA, We Need Answers — This Dorm Tower Rollout Is Not Fair to Long-Term Players

I have been playing PIMD for TEN YEARS, and I have genuinely never been this frustrated or disappointed with how an update has been handled.

This is no longer simply about some players getting a new feature before others. The Dorm Tower rollout has created a massive progression gap between players, and those of us who still have the old system are being expected to simply accept being at a disadvantage for potentially months.

Yesterday at 4:07 PM, ATA publicly stated:

“Our goal remains to have everyone on the new system by Halloween, with some flexibility if unexpected issues come up along the way.”

Yet at 4:14 PM — only SEVEN MINUTES LATER — I was told privately by support that we should be seeing these updates by September.

So which is it?

September? Halloween? Possibly even later if there are “unexpected issues”?

After weeks of players asking for answers, this level of communication is unacceptable.

This is NOT just a cosmetic update.

Players receiving the new Dorm Tower are seeing absolutely enormous increases in their stats. I have personally watched accounts jump from around 30mcs to roughly 189mcs.

Meanwhile, I am sitting at 47mcs after TEN YEARS of playing and well over $12,000 spent on this game.

There are now BRAND-NEW accounts reaching stats comparable to mine while long-term players who have invested years — and in many cases thousands of dollars — are stuck waiting for an update we have absolutely no control over receiving.

And now we're heading into a x5 cash ATA Day event while some of us are still on the old system.

How exactly is that supposed to be fair?

Players with the new Dorm Tower already have an enormous progression advantage. Giving those players access to a x5 cash event while the rest of us remain stuck on the old progression system only compounds that advantage.

ATA's announcement says:

“If you're still on the old Dorm Tower system, the cash and account gains you make during ATA Day won't go to waste.”

But that completely misses the point.

The issue isn't whether our progress disappears. The issue is how much MORE time, effort, hits, DNs, and therefore potentially REAL MONEY it takes us to achieve comparable progression while we're stuck on the old system.

During the last promo, I managed to grow approximately 10mcs.

Someone benefiting from both the new progression system AND this promo could potentially see dramatically greater growth during the same period. And because progression becomes easier as those accounts grow, that gap can continue snowballing.

Telling us our progress “won't go to waste” does not address that disparity.

And stats aren't the only problem.
Long-term players are also dealing with the secondary consequences of this rollout.

We're losing long-term tutors because accounts receiving the update are growing dramatically faster. We're dealing with tutor theft and farming issues created or intensified by massive overnight changes in account strength. We're missing opportunities to make upgrades that other players currently have access to.

The longer this rollout continues, the larger that divide becomes.

And this update has been rolling out SINCE JULY.

Players should not be placed at a significant competitive and economic disadvantage for MONTHS simply because they weren't randomly selected to receive an update.

Testing an update gradually is understandable.

Allowing that test to substantially alter progression across the live game while leaving other paying players behind for months is an entirely different situation.

I want actual answers from ATA.

Not another vague statement about “monitoring the economy.”

Not another changing timeframe.

Not another reassurance that our current progress will eventually have value.

I want ATA to directly address these questions:

  1. What is the actual expected rollout date for remaining long-term accounts? If support is saying September while the public announcement says Halloween, explain the discrepancy.

  2. How will players who remained on the old Dorm Tower be compensated for the progression opportunities we've missed while other accounts had access to the new system?

  3. How will ATA account for the additional advantage created by running a x5 cash promotion while only part of the playerbase has access to the new progression system?

  4. What is being done about the tutor market disruption, farming, tutor theft, and other gameplay consequences created by drastically increasing the strength and earning potential of only certain accounts?

  5. How does ATA intend to prevent players who received the update months earlier from permanently snowballing ahead of players who were forced to wait?
I've supported this game for TEN YEARS. I've spent well over $12,000 building an account that is currently only 47mcs in a game where accounts can reach hundreds of millions or even around a billion in stats.

I'm not angry because other players are progressing.

I'm angry because ATA has created a system where progression is being determined by who happened to receive an update first rather than by comparable time, effort, or spending.

And now we're being encouraged to spend more money on DNs during ATA Day to try to keep up with players who have access to progression advantages we literally cannot access ourselves.

Why should I spend MORE money to accomplish LESS?

That is the question ATA needs to answer.

If the rollout genuinely cannot be completed before Halloween, then ATA needs to acknowledge the disadvantage created by that decision and provide meaningful compensation or another method of leveling the playing field for players who were left on the old system.

We've waited long enough.

Give us a concrete timeline. Explain how you're going to address the months-long progression gap. Tell us how affected players will be compensated. And stop asking your long-term community to simply trust that our progress “won't go to waste” while we watch the gap get larger every day.
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^^^ After almost 15 years, it’s disappointing to see the dev team out of touch and missing what should be easy layups. Long term players are getting screwed.
 
How are you guys going to give this to small stat players who haven’t been around as much and probably haven’t spent near as much as higher stat players. It’s honestly just ridiculous I’m so disappointed again and again with you guys
 
LadyMortis said:
ATA, We Need Answers — This Dorm Tower Rollout Is Not Fair to Long-Term Players

I have been playing PIMD for TEN YEARS, and I have genuinely never been this frustrated or disappointed with how an update has been handled.

This is no longer simply about some players getting a new feature before others. The Dorm Tower rollout has created a massive progression gap between players, and those of us who still have the old system are being expected to simply accept being at a disadvantage for potentially months.

Yesterday at 4:07 PM, ATA publicly stated:

“Our goal remains to have everyone on the new system by Halloween, with some flexibility if unexpected issues come up along the way.”

Yet at 4:14 PM — only SEVEN MINUTES LATER — I was told privately by support that we should be seeing these updates by September.

So which is it?

September? Halloween? Possibly even later if there are “unexpected issues”?

After weeks of players asking for answers, this level of communication is unacceptable.

This is NOT just a cosmetic update.

Players receiving the new Dorm Tower are seeing absolutely enormous increases in their stats. I have personally watched accounts jump from around 30mcs to roughly 189mcs.

Meanwhile, I am sitting at 47mcs after TEN YEARS of playing and well over $12,000 spent on this game.

There are now BRAND-NEW accounts reaching stats comparable to mine while long-term players who have invested years — and in many cases thousands of dollars — are stuck waiting for an update we have absolutely no control over receiving.

And now we're heading into a x5 cash ATA Day event while some of us are still on the old system.

How exactly is that supposed to be fair?

Players with the new Dorm Tower already have an enormous progression advantage. Giving those players access to a x5 cash event while the rest of us remain stuck on the old progression system only compounds that advantage.

ATA's announcement says:

“If you're still on the old Dorm Tower system, the cash and account gains you make during ATA Day won't go to waste.”

But that completely misses the point.

The issue isn't whether our progress disappears. The issue is how much MORE time, effort, hits, DNs, and therefore potentially REAL MONEY it takes us to achieve comparable progression while we're stuck on the old system.

During the last promo, I managed to grow approximately 10mcs.

Someone benefiting from both the new progression system AND this promo could potentially see dramatically greater growth during the same period. And because progression becomes easier as those accounts grow, that gap can continue snowballing.

Telling us our progress “won't go to waste” does not address that disparity.

And stats aren't the only problem.
Long-term players are also dealing with the secondary consequences of this rollout.

We're losing long-term tutors because accounts receiving the update are growing dramatically faster. We're dealing with tutor theft and farming issues created or intensified by massive overnight changes in account strength. We're missing opportunities to make upgrades that other players currently have access to.

The longer this rollout continues, the larger that divide becomes.

And this update has been rolling out SINCE JULY.

Players should not be placed at a significant competitive and economic disadvantage for MONTHS simply because they weren't randomly selected to receive an update.

Testing an update gradually is understandable.

Allowing that test to substantially alter progression across the live game while leaving other paying players behind for months is an entirely different situation.

I want actual answers from ATA.

Not another vague statement about “monitoring the economy.”

Not another changing timeframe.

Not another reassurance that our current progress will eventually have value.

I want ATA to directly address these questions:

  1. What is the actual expected rollout date for remaining long-term accounts? If support is saying September while the public announcement says Halloween, explain the discrepancy.

  2. How will players who remained on the old Dorm Tower be compensated for the progression opportunities we've missed while other accounts had access to the new system?

  3. How will ATA account for the additional advantage created by running a x5 cash promotion while only part of the playerbase has access to the new progression system?

  4. What is being done about the tutor market disruption, farming, tutor theft, and other gameplay consequences created by drastically increasing the strength and earning potential of only certain accounts?

  5. How does ATA intend to prevent players who received the update months earlier from permanently snowballing ahead of players who were forced to wait?
I've supported this game for TEN YEARS. I've spent well over $12,000 building an account that is currently only 47mcs in a game where accounts can reach hundreds of millions or even around a billion in stats.

I'm not angry because other players are progressing.

I'm angry because ATA has created a system where progression is being determined by who happened to receive an update first rather than by comparable time, effort, or spending.

And now we're being encouraged to spend more money on DNs during ATA Day to try to keep up with players who have access to progression advantages we literally cannot access ourselves.

Why should I spend MORE money to accomplish LESS?

That is the question ATA needs to answer.

If the rollout genuinely cannot be completed before Halloween, then ATA needs to acknowledge the disadvantage created by that decision and provide meaningful compensation or another method of leveling the playing field for players who were left on the old system.

We've waited long enough.

Give us a concrete timeline. Explain how you're going to address the months-long progression gap. Tell us how affected players will be compensated. And stop asking your long-term community to simply trust that our progress “won't go to waste” while we watch the gap get larger every day.
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The team has shared another updated posted to the top of the thread, hopefully addressing your points here.
 
[ATA]Marceline said:
What about the different progression opportunities, especially during the x5 Cash promo?
We recognize that having players on different Dorm Tower systems means not everyone has had access to the same progression opportunities, and we’ve heard your valid concerns about how that carries into the upcoming promo.

With that in mind, every eligible player who has not yet received the Dorm Tower update will get a Rebalance Care Pack Notice giving them +100% Cash Payout for 72 hours, covering the full ATA Day promo from September 4 to September 7.

The Care Pack will cost 10,000 Cash to activate, will only be available to eligible players still on the old Dorm Tower system, and can be activated through the Store. More information on this below.

This boost won't make the two progression experiences identical and we understand that. It’s an additional boost for players still waiting for the update, giving them more earning potential throughout ATA Day while the staged rollout continues.
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Thank you for this part. It isn't a perfect fix, but I'm glad the team is willing to work with the community to try to mitigate this temporary disadvantage.
 
Thank you for finally doing something to remedy the issue and make the promo more of a fair playing field. It sucks we had to cause so much uproar to get there and threaten to boycott the promo as well to finally be heard in the first place.
 
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