I just was confused about how me getting up and leaving her was a sign of disrespect and how I “couldn’t handle the truth” when she was the one being utterly disrespectful. It’s annoying how some people don’t learn the small aspects to having a conversation. It’s almost sad to even think about. Like how tf do people not realize these things????? I can safely say that of those who replied, would have probably done something similar to what I did. lol I just want someone who seriously disagrees with me to comment so I can flame em tbh
I don’t know your friend and your relationship. But I’m sorry if she can’t even give you the basic respect to add your view on the matter. I would drop her like a hot cake. She ain’t a good friend in my eyes because she doesn’t value or let alone respect your opinion. My 2 cents
I typically just say out loud "CAN YOU SHUT THE FÚCK UP AND LET ME SPEAK" This one time at the hotel (i was a front desk supervisor at the time) this guy came up saying the dyer didnt work cuz it wouldnt dry his clothes and we asked him how much clothes he put in and if they were jeans, turns out he filled it up all the way and it was all jeans. He demanded a refund and we told him Okay but dont fill it up like that again or it'll overwork itself and burn out and he kept yelling "just give me my fúcking money" and I kept trying to explain if he did it again we wouldnt refund him and he kept interrupting me until eventually I said in a louder voice than his "Interrupt me one more time and I will have your ass escorted off the property" and he stfú ? Typically works
I literally just call them out and be like "Hey shut tf up, I'm trying to speak here". I don't like when people interrupt me, so therefore I try to not talk over people as well tbh. It's rude
Urgh hotels are the worst, like they think because you’re an employee they can talk down to you, like you’re their slave. Correction we don’t take harassment. Leave
Hotels are terrified to get bad ratings. Will kill them. They would rather fire you than mess up a good Yelp score. Welcome to the service industry, where you are always replaceable in an instant.
I’ve never been rude to a retail person. Like I don’t understand how someone can have the audacity to blame someone who just works there. They’re not the owner or yet the manager sit tf down
Not really if it’s a genuine company they will side with you over some arsehole customer. I mean if they’re complaining and you are not dealing with the situation professional, it’s your fault. But if they’re full on harassing you and being aggressive they will remove the person.
You have much to learn young one. Bad ratings=no business Unless you're the only hotel in town. Hotels and restaurants are considered the HOSPITALITY Industry. 2 key words there, hospitality and industry. You choose a shït industry if you don't like being talked down to. It's your job to take it with a smile on your face.
Well I work for the Marriott Hotels and they have sided with the employees over harassment js ??♀️ Happened to me once
Nah broski. A few bad reviews do not harm us. No one takes Yelp reviews serious anymore. It's all about TripAdvisor now. But the hotel I work for is located near various points of interest so we stay busy even during the off-season. Bad reviews dont harm us.
I work at Best Western. The way our hotel runs is we are not punching bags. If we screw up, we will apologize and try to fix it. If the guest at any point tries to harrass us (i.e insult us or yell at us) we are to ask them to leave the hotel or we can call the non-emergency police and have them escorted off the property. We do not accept harrassment. Management will not fire you. Sorry you work(ed) for such a shítty management team.
I'm guessing your friend didn't really want to know the answer why you did what you did and was just expecting you to listen to them vent. Not quite sure what the whole convo was about but just throwing some perspective in there.
I wait and express boredom the longer it goes on. Then when they stop, you say you zoned out half way through and ask them to repeat it, then walk away while they're talking.