Oh it’s alright hun if they don’t fix this problem as I’ve made sure my account is of age and everything is fixed now I will be pissed bc then I’m not playing this anymore 😭 ATA seriously does not care about their player base they are just greedy atp as we all know unfortunately. They don’t ever listen to us and what our concerns are I wish they did better.
I think the photo ID is a bit excessive, but I really can't think of any replacement to ensure players are truly adults. Even photo ID isn't foolproof, because fake IDs definitely exist and I think ensuring photo IDs are legitimate for many, many international countries would be potentially difficult (and expensive). ATA is a small company (I believe 300 or less employees) and if they do implement a photo ID situation, that could potentially be outsourced but I see that also being quite costly. Not to add that requiring players to provide a photo ID could cause some players to leave over privacy concerns, like @Taylor13 stated. Especially if outsourcing. A data breach could happen at any time, and while I do generally trust ATA and don't think they would misuse it, I don't trust a photo of my government-issued ID online in general because once it is online it is out of my control.
That’s a fair question. The reason we restrict 13-17 accounts instead of immediately banning them is that banning is not always the safest or most effective solution. A banned player could create another account, while the restricted experience lets us keep age-based protections in place on the account. It also means that if someone sticks around through the restricted version and turns 18, they can move into the appropriate experience without having to appeal a ban or prove their age to support. The 13-17 experience is intentionally very limited. It exists to keep younger players out of PIMD’s adult social spaces, not to create a separate version of PIMD that we expect them to stick around and play.