Hey Victoria!
I wanted to acknowledge your post and use this as an example of what
constructive feedback looks like; it is a clear way to share your thoughts in an articulated manner that shows thoughtfulness and is what we are more likely to respond to. We are not compelled to respond to childish demands as most of this comment section has turned into.
It also looks like most of you have missed it â I posted a response in the original post addressing these recent concerns.
With regards to your feedback, Victoria, you are correct that only a small representative of the player base exist on the forums; however, we
do care what this group of players think and have been reading all this feedback. As always, we will continue to do experiments and move forward based on those results!
Once again, a reminder that bitter comments that do not demonstrate intellect and productive criticism will certainly be passed over.
Victoria was not giving any personal feedback regarding the game but regarding ATAâs reply. She was also defending why ATA has not replied. I can understand what she has said but no, she is not an example of âconstructive criticismâ towards ATA but towards the playerbase demanding responses. Perhaps you should have chosen another answer as your example because it comes off as this way: While your stance on this is that âbitter comments that do not demonstrate intellect and productive criticismâ will be ignored, it now comes off as âif you donât defend us, we wonât replyâ.
Take this scenario:
Say you are a company producing a good product like chips have a group of people and you get them to state their opinion on a new chip flavour. If thereâs a group of 50 and letâs say 15 say the food is good and the rest says that they donât like it. Out of the 35 that does not like the food, 20 express their dislike bitterly. âThe chip tastes like plastic, the quality of your foods has been going down.â , âI use to enjoy your chips because they use to be interesting but now it just seems like you guys are running out of ideasâ, etc. Bitter enough for you guys?
Well, will you still sell the product? The comments may be bitter but theyâre not less valuable in saying that PEOPLE DO NOT LIKE THE PRODUCT. (Iâm using caps not for aggression but to highlight a point cause the bold is not working)
While trolls are annoying and
Its the most bullshit thing to do to just go ahead and make us seem âbitterâ and âchildishâ for the fact that we can no longer play this game without draining our hard earned money, I think ANYONE and I absolutely mean ANYONE has the right to be upset at the demands that your greedy company has set upon a once stable game, I am deeply disappointed at the fact that this game has turned to absolute garbage, it is unplayable as the only thing we could do is get avis, and your only excuse is to set us off as childish when YOU are charging us 60 dollars an avi, dropping the chances to get a free avi from boxes, thinking we have the time and energy to be on this game 24/7 to get 16k drops for other avis, killing the only way to earn free avis (timer boxes) without having to do much. Nope, sorry, this is not ending with us seen as âchildishâ just because you want an extra paycheck #nomoneymarch
this reply has been brushed off by ATA as âbullyingâ, and and example of what youâre gonna ignore, their response is still valuable. Yes, it is emotional and ugly to look at but there is still valuable feedback in the response.
âYOU are charging us 60 dollars an avi, dropping the chances to get a free avi from boxes, thinking we have the time and energy to be on this game 24/7 to get 16k drops for other avis, killing the only way to earn free avis (timer boxes) without having to do much.â
If you canât really see it, this part of the feedback is still valuable and does not immediately make the whole response null. It is also a summary of why many players are so angry with this new monthâs items. Still not valuable enough?
Sure, you donât want to hear that your product is trash after working hard for it. But hard work does not necessarily mean good work. Players have come by and taken the time to write feedback and criticism. Theyâve taken the time to leave feedback because they STILL want to play the game.
... is a fantastic example of what we're not going to respond to.
I'm just Marcie the Messenger here folks; my job is to pass on the most helpful feedback to the designers who make the calls on what to do next. This sort of language comes off as bullying and nobody likes to give in to a bully's demands and is completely filtered by me.
You're not wrong in that I was being condescending but I was doing so to the group of people making and hiding behind alts and then demanding things from us. Happy to engage with people when it's civil and constructive and when the pitchforks are nicely put away.
You admit that youâre being condescending but itâs brushed off when your players are being condescending towards the game because they donât like whatâs happening.
My point is any feedback is valuable. The âchildishâ comments are valuable because they still say something about the product. Also, calling your playerbase âchildishâ (I am aware that itâs not all) will NOT cite the âconstructive criticismâ that you want to see. You will just enrage them because they do not see that their feedback is taken and they will lose faith in the game. Maybe itâs their fault that they did not choose to leave constructive criticism, right? Well, in the end these players may choose to leave the game if they donât see anything worth staying for.
Those are the players youâre losing in the Long run. While it may not matter to you guys since PIMD is quite a big game with a large playerbase, if this persists, itâs not a good outlook for the game.
New players will always come and go and they will always come with people who will leave both constructive and emotional feedbacks.
Thatâs my take on the response situation now. My criticism for the game Iâve stated on page 17 (if Iâm not wrong). I typed that on my alt
@AnonymousA .
I donât really care for a response to this comment but feel free to do so. After all, Iâm just one player out of many.