Access Denied

[OxM]

I'm currently trying to log in to an account I left a few months back. It's linked to an account that I own and have access to so I decided to change the password and did so successfully.

Naturally, I tired to log in thereafter but was surprised with a message saying, "Access denied".

WHY?

I sent an email asking ATA about this and trying researching ways to fix it but both ends have proven to be quite useless. Does anyone possibly know how I can resolve this?

 

[Choochiiiiii]

Maybe it’s from their new account link update or smthng. I made an alt using a working email after the update and it wouldn’t let me log in if I used it in another device. You need to verify it and such to use but even if I did verify the new mobile I was using, it denied me access so I just gave up and used my alt in the old phone I made it in

 

[Maddi_Matsu]

Ata doesn’t use email anymore, you have to send in a help ticket though the help section.

 

[WhoTfIsWesday]

Access denied like the login info didn't work or it worked but then you got the message? If the latter, your account may be banned, there was a big ban spree a lil while ago

 

[OxM]

Maybe it’s from their new account link update or smthng. I made an alt using a working email after the update and it wouldn’t let me log in if I used it in another device. You need to verify it and such to use but even if I did verify the new mobile I was using, it denied me access so I just gave up and used my alt in the old phone I made it in

I was using it on my current device up till 3 months ago and had the gmail on my device

 

[OxM]

Ata doesn’t use email anymore, you have to send in a help ticket though the help section.

Yeah, I did now but they still taking forever

 

[OxM]

Access denied like the login info didn't work or it worked but then you got the message? If the latter, your account may be banned, there was a big ban spree a lil while ago

As in all the account info is correct because I have the Gmail and changed the password to login but when I put all the info in to get onto the account, they didn't log me in and said "Access denied"

 

[Day]

Do you have multiple devices? I know some account get device locked so you won’t be able to access it from another device.

 

[Oasis]

Yeah, I did now but they still taking forever

It can take up to 24 hours for you to get a response. Not sure how long you've been waiting thus far.

 

[OxM]

Do you have multiple devices? I know some account get device locked so you won’t be able to access it from another device.

I have two and I tried it on my other one but it's also saying the same thing

 

[Day]

I have two and I tried it on my other one but it's also saying the same thing

It could just be a misunderstanding then. Hopefully you get a response from ATA soon.

 

[BluHeart]

Maybe it’s from their new account link update or smthng. I made an alt using a working email after the update and it wouldn’t let me log in if I used it in another device. You need to verify it and such to use but even if I did verify the new mobile I was using, it denied me access so I just gave up and used my alt in the old phone I made it in

HI ATA!!!!!!!!!!AND MODS

 

[BluHeart]

It could just be a misunderstanding then. Hopefully you get a response from ATA soon.

i also say that but still banned my acc for the things i did not do

 

[Kefo]

HI ATA!!!!!!!!!!AND MODS

It would be nice if they read forums, huh?