I saw an account, 910mcs they dropped 150mcs stats, assuming they had 91 t14 they getting around a 910T refund. Sounds great right? How much of this 150mcs stat loss can they get back with 910 refund? It won’t be close enough and their dorm room will look a mess it does not feel good. The thing you want in games like this is to have something that feels good and doing the opposite will clearly push people away from spending and away from continuing to play in general. Feeling they can’t recover their loss and having to spend loads on top of what they already spent to achieve what they had in the first place. Many people already affected and screwed over with no way to fix or compensate, best option would be to hard reset to before tower update but you can’t do that because all the lower stat that have already made massive gain would then outrage. This is horrible execution of update. Next time consult with people who truly understand the game rather than whatever people you just randomly let in beta
UPDATE The Great Dorm Tower Update
- Thread starter [ATA]Marceline
- Start date
Correct me if I’m wrong but it cost almost 6.8Q for 98 t11. If you had 98 t14 0 star you’re getting 980T refund and 6.38T value towards your t11 so you still need to make up 5.2Q to get back to your original stats? I’m not the best at math admittedly, I usually rely on other people for math lol. There need to be some huge upside to spending so much just to return to previous stats while you watching others gain stat so easily for nothing
Displeasure
Well-Known Member
Hi ATA,
Will there be any additional refund or compensation for the later batches affected by the Great Dorm update rollout?
The current situation seems to create a significant disadvantage for players who received the update/refund later. As you have previously explained, smaller accounts generally have greater growth potential than larger accounts. However, because the refunds have been staggered, players in the later batches are receiving their liquidity only after many of the lower-priced tutors have already been bumped or volleyed.
Players who received their refunds earlier have been able to use that additional liquidity to force-bump/volley undervalued tutors and generate additional income from them. Meanwhile, players still waiting for their refunds have effectively been prevented from participating in the same opportunity—not because of our account size or strategy, but because of the delay in receiving the liquidity provided by ATA.
This creates a situation where:
I therefore think it would be reasonable for ATA to consider some form of delay compensation or additional refund for players who were affected by the later rollout, rather than treating every batch as though they had the same opportunity to use their refunded liquidity.
I also hope ATA can explain how the rollout was designed to ensure that players in different batches were not put at materially different economic advantages purely because of when they received the update.
If the answer is simply that everyone receives the same refund regardless of when they received it, then I think ATA should explain how the lost opportunity to participate in the tutor market during the delay is being accounted for.
This is ultimately about fairness. ATA created the rollout and the resulting timing differences, so I believe ATA should also take responsibility for the consequences of those differences rather than leaving later-batch players to absorb the loss.
And if there is a specific reason why additional compensation is not being considered, please explain the rationale and the criteria used to determine that the later batches have not been disadvantaged.
Thanks.
Will there be any additional refund or compensation for the later batches affected by the Great Dorm update rollout?
The current situation seems to create a significant disadvantage for players who received the update/refund later. As you have previously explained, smaller accounts generally have greater growth potential than larger accounts. However, because the refunds have been staggered, players in the later batches are receiving their liquidity only after many of the lower-priced tutors have already been bumped or volleyed.
Players who received their refunds earlier have been able to use that additional liquidity to force-bump/volley undervalued tutors and generate additional income from them. Meanwhile, players still waiting for their refunds have effectively been prevented from participating in the same opportunity—not because of our account size or strategy, but because of the delay in receiving the liquidity provided by ATA.
This creates a situation where:
- Earlier batches received liquidity sooner and could act on undervalued tutors.
- Those tutors are subsequently being bumped to higher prices.
- By the time later batches receive their refunds, many of those opportunities are already gone.
- Tutor prices generally do not return to their previous levels unless someone deliberately drops them.
- Therefore, simply giving the same refund amount to everyone does not necessarily put all players in an equivalent position, because the timing itself has an economic impact.
- Ask the tutor to hold the upgrade and potentially suffer the opportunity cost of delaying the upgrade; or
- Proceed with the upgrade and potentially lose the tutor due to the undervalue prices.
I therefore think it would be reasonable for ATA to consider some form of delay compensation or additional refund for players who were affected by the later rollout, rather than treating every batch as though they had the same opportunity to use their refunded liquidity.
I also hope ATA can explain how the rollout was designed to ensure that players in different batches were not put at materially different economic advantages purely because of when they received the update.
If the answer is simply that everyone receives the same refund regardless of when they received it, then I think ATA should explain how the lost opportunity to participate in the tutor market during the delay is being accounted for.
This is ultimately about fairness. ATA created the rollout and the resulting timing differences, so I believe ATA should also take responsibility for the consequences of those differences rather than leaving later-batch players to absorb the loss.
And if there is a specific reason why additional compensation is not being considered, please explain the rationale and the criteria used to determine that the later batches have not been disadvantaged.
Thanks.
Displeasure
Well-Known Member
Additionally, if the money refunded was meant for us to customise our build, it should’ve been made such that the money can only be spent on the dorms and not other stuff like tuts. Or else people will have an advantage over others.
Kind of how you made some 999 not recyclable, you could’ve made it such that the cash can only be used on dorm mates.
Kind of how you made some 999 not recyclable, you could’ve made it such that the cash can only be used on dorm mates.
Displeasure
Well-Known Member
Another point that needs to be addressed:
The previous batch consists largely of the bigger/end-game players who were affected by the Great Dorm mechanics. Their new dorm builds can actually result in their stats being slightly lower, so naturally they may not be underpriced much.
But this creates another issue for the later batches.
If those bigger players haven’t upgraded much, their hire value aren’t heavily underpriced tutors that later players can take advantage of. Their stats have only changed slightly.
The real opportunity is with the smaller players, because some of them can potentially double or even triple their stats under the new system. Those are the tutors that can become significantly undervalued relative to their new potential.
So by delaying the update for the later/end-game batches, ATA isn’t just delaying our refund. You’re also potentially delaying our ability to participate in the actual tutor market opportunities created by the update.
By the time we finally receive the update and refund, the smaller players who have already received the update may have already been bumped or volleyed. Meanwhile, the tutors belonging to the previous batch of bigger players may not have increased enough to create the same opportunities.
That means later batches could end up with:
We’re being penalised for an update that ATA chose to roll out late and then took multiple hunts and promos to complete. If it were a one- or two-day delay, fair enough. But this has been multiple hunts and multiple promos, which represents a substantial amount of gameplay and market activity.
And this delay still hasn’t really been explained.
As players, consumers and customers, we have no control over when our accounts receive the update or refund. We can’t choose our batch, speed up the rollout, or recreate the tutor opportunities that existed several hunts ago.
So why should the later batches be expected to absorb the economic consequences of ATA’s rollout delay?
If ATA considers the current refund sufficient for every batch, regardless of when that batch received the update, then I think ATA should explain how the lost tutor-market opportunities caused by the delay were accounted for.
The previous batch consists largely of the bigger/end-game players who were affected by the Great Dorm mechanics. Their new dorm builds can actually result in their stats being slightly lower, so naturally they may not be underpriced much.
But this creates another issue for the later batches.
If those bigger players haven’t upgraded much, their hire value aren’t heavily underpriced tutors that later players can take advantage of. Their stats have only changed slightly.
The real opportunity is with the smaller players, because some of them can potentially double or even triple their stats under the new system. Those are the tutors that can become significantly undervalued relative to their new potential.
So by delaying the update for the later/end-game batches, ATA isn’t just delaying our refund. You’re also potentially delaying our ability to participate in the actual tutor market opportunities created by the update.
By the time we finally receive the update and refund, the smaller players who have already received the update may have already been bumped or volleyed. Meanwhile, the tutors belonging to the previous batch of bigger players may not have increased enough to create the same opportunities.
That means later batches could end up with:
- Less access to undervalued tutors created by smaller players’ stat increases.
- Less opportunity to profit from bumping/volleying those tutors.
- The same refund amount as earlier batches, despite receiving it later.
- And potentially lower stats themselves as a result of the Great Dorm mechanics.
We’re being penalised for an update that ATA chose to roll out late and then took multiple hunts and promos to complete. If it were a one- or two-day delay, fair enough. But this has been multiple hunts and multiple promos, which represents a substantial amount of gameplay and market activity.
And this delay still hasn’t really been explained.
As players, consumers and customers, we have no control over when our accounts receive the update or refund. We can’t choose our batch, speed up the rollout, or recreate the tutor opportunities that existed several hunts ago.
So why should the later batches be expected to absorb the economic consequences of ATA’s rollout delay?
If ATA considers the current refund sufficient for every batch, regardless of when that batch received the update, then I think ATA should explain how the lost tutor-market opportunities caused by the delay were accounted for.
Has anyone seen if the low stats from T10 and T11 get compensated with a much bigger plunder increase?
EvilPancake
Member
I still haven’t gotten an answer on why 2 identical accounts across the board got different refunds and stats jumps.
ATA needs to start taking responsibility for its mistakes. Players spend real money and countless hours supporting this game, and we deserve better than being ignored when something goes wrong.
When bugs, errors, faulty updates, or game-related issues negatively impact players, the developers need to acknowledge what happened, communicate honestly, fix the problem, and provide fair compensation when appropriate. Players should not have to repeatedly fight for support or feel like their money is valued more than their experience.
You cannot expect players to keep spending and supporting the game while refusing to take accountability when mistakes happen. We deserve transparency, respect, and action—not excuses or silence. If PIMD wants players to continue investing in the game, it needs to show that it actually values the people who keep it running.
When bugs, errors, faulty updates, or game-related issues negatively impact players, the developers need to acknowledge what happened, communicate honestly, fix the problem, and provide fair compensation when appropriate. Players should not have to repeatedly fight for support or feel like their money is valued more than their experience.
You cannot expect players to keep spending and supporting the game while refusing to take accountability when mistakes happen. We deserve transparency, respect, and action—not excuses or silence. If PIMD wants players to continue investing in the game, it needs to show that it actually values the people who keep it running.
Hey Winston,
First of All, Thank You for Looking proactively into the huge number of comments on this Thread, And Responding to the Players Confusions and Complaints and trying to do Something about it. We Really appreciate it.
We, the end game players with most of our Dormates being T14s and even the Mid game players whoever owned a T14 in their dorm are flabbergasted at the situation where our T14s got/or will get converted into T10s.
The Main issue/problem is that when T14s get converted into T10s, we don't get Enough refund and we face significant drop in stats.
At that level of T10/T11 , since the dormates costs are significantly higher, lower refund means we won't be able to do much upgrading after significant stats drop.
If the T14s would be converting into T9s, We would be getting a Decent Refund (and decent stats) , and with that refund we would have more Freedom to upgrade in whichever way we want to upgrade (if we want to have a few T11s or prefer having more T10s using the refund).
We get to choose how we move forward.
I don't think that's asking for too much?
So, we would really appreciate if Just like T13s, The T14s get converted into T9s as well. So everybody can upgrade in whatever way they wish to from there. Thanks.
-_A_-MzMelz
Active Member
This is so accurate, the communication is awful, if its not an automated response, its close a ticket quick to ignore. Accountability is at an all time low and people all over the game are deeply unhappy with the changes, for me personally this is the worst ive seen the game and mood. And we are thankful for an occasional thread response, which as always is vague, while we understand its a game/business, communication is key
Mikey is right once a bigger player drops stats the refund is not enough to fully get then back up, and some may have tuts they need to get back, proving that supporting the platform, spending, helping tuts grow etc will have left us worse off
Lmao I lost it when I saw all the furries
I understand being trigger happy but weren’t you a little curious to experiment with your build before shooting it all into the big dorm mates
For later-batch players, the choice is essentially:
Ask the tutor to hold the upgrade and potentially suffer the opportunity cost of delaying the upgrade; or
Proceed with the upgrade and potentially lose the tutor due to the undervalue prices.
For later-batch players, the choice is essentially:
Ask the tutor to hold the upgrade and potentially suffer the opportunity cost of delaying the upgrade; or
Proceed with the upgrade and potentially lose the tutor due to the undervalue prices.
Both points i made earlier on, and that me and plenty of late to end game players have experienced, unfortunately. Having lost Trillions in tuts and fearful of upgrading so i dont lost my current pupil, who seems to be feeling the pressure with keeping her tuts.
I also feel the tier 10s in my dorm have hindered my upgrade potential, and honestly hope you allow tickets for those who would prefer an additional refund for the current tier 10s to give us the freedom to choose how we continue to upgrade long term.
Party in my dorm support is apparently a myth. Sent in a request Wednesday, and the only response I’ve gotten is a bot. Nothing says “we value our players” quite like ignoring them for days and letting an automated message do the bare minimum.
At this point, I’d get better customer service yelling my problem into the void—the void at least has the decency to stay silent.
I understand why the update BUT not impressed with it. I was 105mcs bc I had a t14 from a hard earned run but didn't have 50 dorm rooms unlocked. Got a bit from the refund but then had to unlock a few dorms to get t11. My t14 is a t10. And a bunch of people who were half my size are 200mcs now. Wth. I got to 170mcs. What gives? Maybe I'm just dumb but this seems cray to me.
What gives? Maybe I'm just dumb but this seems cray to me.![[ATA]Marceline](https://pimd-forums.s3.amazonaws.com/data/avatars/m/481392/481392385.jpg?1572645652){kind=avatar}
Update - September 29th, 4:12 PM
Cash Ad Reward Update
We’ve made an adjustment to the amount of Cash earned from watching ads in-game to better account for the changes introduced with the updated Dorm Tower.
This change is live now! Give it a try and let us know if the updated Cash rewards feel more in line with what you’d expect.
We are still on track for getting the update our to the final group. We'll post status updates as we have them. Thank you all
The cash ad amount showing is still the same as it was before the update to fix it was announced. It's actually even lower after my previous message about it once I had upgraded some.
Also I'm pretty sure the cash I get from the spinner is wayyyy less than before. I get like 7b from the spinner now.
Also I'm pretty sure the cash I get from the spinner is wayyyy less than before. I get like 7b from the spinner now.
SINGLE_M4LT
Active Member
You guys needs to fix the blunder that you all did with the update i.e. giving T10 as replacement to T14 which have literally made me stop spending on this game anymore, you guys robbed us.
I can bet if you move on to last group without fixing this blunder you are going to have a lot of upset big spenders and I'm not sure if you guys are so dumb not to understand to not to upset the hand that feeds you.
I can bet if you move on to last group without fixing this blunder you are going to have a lot of upset big spenders and I'm not sure if you guys are so dumb not to understand to not to upset the hand that feeds you.