UPDATE Waves of Light Shard Box Update

This was still quite expensive and I spent far too much time deciding which avi I liked because they’re both pretty. Worst of all, there is no story. I thought this was a story pass, but no narrative? I have nothing to read. Where is my cheesy ocean-themed romance? The story part is my favorite part. 😭
Unfortunately based on the story pass, I think the community is to blame for that for using the wrong terminology is discussing this event. "Story pass" was never mentioned in the announcement thread; what was mentioned was a "story quest" (a singular task) for furni box drops. Despite this, almost everyone I saw in Campus and Pub discussing it was exclusively using the term story pass. I'm sorry you were misled, but this part I don't believe is ATA's fault.
 
I can't pretend I still don't think the requirement to unlock is excessive, but personally, I appreciate the efforts to read, digest and react to feedback.

My biggest issue, is EC has real world monetary value, the boxes to obtain the shards can ONLY be obtained with EC. The drop rates are not guarenteed. This is giving a vague/ luck based real world monetary value on unlocking the story.

I personally would prefer more transparent pricing, and just a clear set price for content.

I hope this feedback is considered.

I didn't see any feedback about the drop rate once unlocking, and can't imagine that was a major concern given it's available for a year, but I presume there had been some or within your own testing.
I am once again asking for drop rates to be transparent and visible for everyone to see!!!
 
making 110/110 avatars so accessible and thus making every past lb/shard avatar worthless (beyond looks) is insane to me, ESPECIALLY after so many spent so much to get the original requirement of avis just to then get rug pulled like this 💀
I had similar sentiments about exclusivity of being an older player & having been around to get avis from bags/shards that we all thought would never drop again when rereleases began. We all spent money back then thinking it was now or never & it was cool to see older avis. they were actually worth something because you were active when they first came out.

I got told to stfu and cope by the community. Exclusivity is dead and gone, enabled by we the people. I know it's not quite the same but both things required monetary investments for something you thought was more special than it is now. this phone game doesnt care about you beyond the money you offer it🤷🏻‍♀️
 
Yall mentioned refunds were allowed but I’m given reasons after reasons just so you don’t have to refund the shards. If there was never intention to refund please don’t put it out just for the sake of it.
 
sn28LtG
 
https://imgur.com/a/sn28LtG

Somehow I can’t upload it and I’m not too angry to look for a way to fix it but this is the link of their response
Imgur unfortunately changed how link retrieval works. Upload it to Imgur and then paste the link into this website and use the link that site gives you to upload it here. The link should end in .gif, .jpg, .png, or .jpeg to register as valid. You can double check that it works before posting by click "More Options..." and then "Preview."
 
Unfortunately based on the story pass, I think the community is to blame for that for using the wrong terminology is discussing this event. "Story pass" was never mentioned in the announcement thread; what was mentioned was a "story quest" (a singular task) for furni box drops. Despite this, almost everyone I saw in Campus and Pub discussing it was exclusively using the term story pass. I'm sorry you were misled, but this part I don't believe is ATA's fault.

jsDMTIk.jpeg


Taken straight from original post from Marceline, says story pass twice in the crossed out section🙃 So the confusion that the community has is very valid🥺🖤
 
jsDMTIk.jpeg


Taken straight from original post from Marceline, says story pass twice in the crossed out section🙃 So the confusion that the community has is very valid🥺🖤
Oh man, I must've missed that part in the FAQ! I had been referring to the times it was referred to as just a "story quest" in the other portions of the post. My apologies.
 
Did you open boxes or buy shards with bentos?

From the looks of the screenshots, Support is saying she didn’t buy the shards with ecs therefore she is not going to receive an ec refund. Which makes sense. Yet I’m not sure how they would issue a bento refunds for the shards, I’m not sure they can just take bentos out of people showcases like that and give them back to the person etc.
 
Yall mentioned refunds were allowed but I’m given reasons after reasons just so you don’t have to refund the shards. If there was never intention to refund please don’t put it out just for the sake of it.

That seems like the default response without fully investigating. I know 2 people personally who sent me screenshots of them starting the quest 2-3 hours before any update was was made to the requirements.

One of the individuals actually received a support message with a copy and paste response that included the other individuals IGN....
 
Imgur unfortunately changed how link retrieval works. Upload it to Imgur and then paste the link into this website and use the link that site gives you to upload it here. The link should end in .gif, .jpg, .png, or .jpeg to register as valid. You can double check that it works before posting by click "More Options..." and then "Preview."
Deleting imgur now 😂
 
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