mods

If it is reported and it's offensive or harmful then support can look at the chat history and do what they need to do.
 
That's fine, but if someone reports you for being outlandishly vulgar, harmful, threatening, or breaking some kind of law, then the support team can look at the chat history and see if something needs to be done. Bypassing and cursing is fine in pm.
 
The tou applies to all ways of communication in game, from forums to pm. They don't monitor the pm and bypassing is a non-issue because there is no filter, but if I was to violate the tou and you were to report me, I could technically be silenced.
 
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