Hello to everyone in the beautiful community. I started this thread to ask for y'all's help against ATA. Hopefully ATA takes notice and Give me back my account. Your comments and tickets sent to Ata would be much appreciated. If I don't get my account back I very much doubt I can continue playing this game cuz I mortified as of the moment.
So 2 days ago I tried logging into my account (27mcs) llam_frozen_queen_fi_ll, but I was denied access I thought maybe it was the game lagging but I tried after sometime but still was denied access mind you I had log in several times into the account this month. I contacted ATA to help me resolve the issues, this was their reply(I tried uploading ss of tickets conversations but don't know how to).
ATA intially said sharing or selling... Of accounts is against rules of conducts. I know about the selling thing can lead to bans and crap. But the sharing I have to laugh out loud,but ok it their game ig. I mean low-key we all have pilots. Moving on they told me to provide ESSENTIALLY INFORMATION TO PROVE THE ACCOUNT IS MINE{WHICH I DID BUT FOR SOME REASON THEY DIDN'T REPLY TO THAT}. Then I noticed I had 12lites boxes in my profile meaning there was access to my account for 3-4days I presume ATA did give us free lites(I did my math ). The access was made by a friend whom am I gave permission to (low-key). I therefore reported that to ATA cause I don't understand why he could have access and I couldn't or is it because am in Africa and he his in the USA
.
ATA got all defensive and asked if I shared the account I repeat shared and replied saying I have someone who manages it
NB: SHARE AND MANAGE ARE TWO DIFFERENT THINGS.
They said due to this I won't have access to my 27mcs 400combined mcs that I have had and worked on for 2 years, that I didn't try to sell lol. Yet people who ask for pilot in campus get a ban
like how crazy is this.
I sent another ticket letting them know they missed the whole point of my complain. Crap continued and now they say I won't get access to my account and they won't reply any ticket since apparently the topic wasn't "on for debate"
In my opinion I feel really bad to be In this position. I don't know what to do at this point, I feel really powerless now this game is more if money and politics the fun and I hate it. I hate that I can't do anything, I hate that Me being in Africa can be the reason why I got denied access (friend in US didn't-i don't know about now)
I hope y'all can help
I might have to leave the game if this keeos uo. I hate it that i can't so anything and it affecting my mental health cuz I put so much effort into my account @llam_frozen_queen_fi_ll
PLS HELP PIMD COMMUNITY TY
So 2 days ago I tried logging into my account (27mcs) llam_frozen_queen_fi_ll, but I was denied access I thought maybe it was the game lagging but I tried after sometime but still was denied access mind you I had log in several times into the account this month. I contacted ATA to help me resolve the issues, this was their reply(I tried uploading ss of tickets conversations but don't know how to).
ATA intially said sharing or selling... Of accounts is against rules of conducts. I know about the selling thing can lead to bans and crap. But the sharing I have to laugh out loud,but ok it their game ig. I mean low-key we all have pilots. Moving on they told me to provide ESSENTIALLY INFORMATION TO PROVE THE ACCOUNT IS MINE{WHICH I DID BUT FOR SOME REASON THEY DIDN'T REPLY TO THAT}. Then I noticed I had 12lites boxes in my profile meaning there was access to my account for 3-4days I presume ATA did give us free lites(I did my math ). The access was made by a friend whom am I gave permission to (low-key). I therefore reported that to ATA cause I don't understand why he could have access and I couldn't or is it because am in Africa and he his in the USA
.ATA got all defensive and asked if I shared the account I repeat shared and replied saying I have someone who manages it
NB: SHARE AND MANAGE ARE TWO DIFFERENT THINGS.
They said due to this I won't have access to my 27mcs 400combined mcs that I have had and worked on for 2 years, that I didn't try to sell lol. Yet people who ask for pilot in campus get a ban
like how crazy is this.I sent another ticket letting them know they missed the whole point of my complain. Crap continued and now they say I won't get access to my account and they won't reply any ticket since apparently the topic wasn't "on for debate"
In my opinion I feel really bad to be In this position. I don't know what to do at this point, I feel really powerless now this game is more if money and politics the fun and I hate it. I hate that I can't do anything, I hate that Me being in Africa can be the reason why I got denied access (friend in US didn't-i don't know about now)
I hope y'all can help
I might have to leave the game if this keeos uo. I hate it that i can't so anything and it affecting my mental health cuz I put so much effort into my account @llam_frozen_queen_fi_ll
PLS HELP PIMD COMMUNITY TY
