I can't open my teapots or sate night box despite having PIMKEYS....

Discussion in 'Questions/Feedback' started by X_NE-S, Jun 3, 2020.

  1. Why could this be?

    The PIMkey option is greyed out and it seems like there's nothing in the boxes. I can't pay for my Lite teapot either, even though I definitely have enough money
     
  2. Try restarting your app or clearing your cache.

    If the problem persists I would send in a help ticket via support.
     
    Maddi_Matsu and Muschi like this.
  3. Did you check to see if you actually have PIMD keys?
     
  4. If you search their showcase, you can see they have 10 PIM keys.