Corrupted Messages

Discussion in 'Questions/Feedback' started by Sagittarius, Mar 10, 2020.

  1. Whenever I try and open messages from friends in my PMs, all of our past messages are deleted, and I get a prompt telling me that my messages are corrupted, and to delete and reinstall the app. Despite doing this multiple times, my messages still don’t show up, and I get the same warning. Is there any fix to this?
     
  2. I would recommend going into your phone settings, and clearing the data cache for this app in it and then try reinstalling. See if that helps. If not, I recommend sending a help ticket and explaining the methods you tried and that none of them have worked. :)
     
  3. That's an a.t.a problem. I'd hate that.
     
    Muschi, Sagittarius and Maddi_Matsu like this.
  4. Have you tried uninstalling?
     
  5. It fixed itself (luckily)