Account

Discussion in 'Questions/Feedback' started by 0_Babygirl_0, May 15, 2022.

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  1. I have been waiting since yesterday to try and get my account back but yet no one form ata will answer me. So please message me or I’ll go looking for admins again.
     
  2. Ata does not check forums much. They will get to you when they can. At times they get hundreds of tickets a day. You are not the only person that wants help. Learn to have some patience
     
    Muschi likes this.
  3. Did you send a help ticket? It can take up to 24 hours to get a response, and keep in mind that it is the weekend as well. Patience is key!

    If you didn't send a help ticket, that's how you get in contact with the game developers (ATA). If you walled them on their game accounts, you likely will never get a response as that is not the proper method to getting in touch with the dev team.

    You can send a help ticket by pressing the cog on your app home screen, selecting "Help," and then "New ticket." Make sure you add in as much information as possible, including the account name.
     
  4. ⬆️ keep waiting for a ticket response
     
    Muschi likes this.
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