Whenever I try and open messages from friends in my PMs, all of our past messages are deleted, and I get a prompt telling me that my messages are corrupted, and to delete and reinstall the app. Despite doing this multiple times, my messages still don’t show up, and I get the same warning. Is there any fix to this?
I would recommend going into your phone settings, and clearing the data cache for this app in it and then try reinstalling. See if that helps. If not, I recommend sending a help ticket and explaining the methods you tried and that none of them have worked.