I have hunI would definitely compile these screenshots in an online image hosting website like Imgur to include a link in your help ticket.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I have hunI would definitely compile these screenshots in an online image hosting website like Imgur to include a link in your help ticket.
Couple questions regarding all this:Hello folks!
There has been some understandable confusion surrounding PIMDās recent age-rating changes in the app stores. Some players have interpreted the change as PIMD shifting toward a younger audience or inviting minors into its adult social community.
We want to be transparent about why the rating is changing, how our age-gating/restricting system will work, and the protections being put in place.
tl;dr
The most important point is this:
PIMD is not opening its adult social spaces to minors.
As you may have seen, the app-store download age rating for PIMD has changed to 13+. We want to explain the reasons behind these changes and clarify any questions and concerns about what it means for the game.
PIMDās full social experience will remain for players aged 18 and older. Players identified as aged 13-17 will instead receive a heavily restricted, non-social experience where they cannot communicate with other players. As before, players under 13 cannot play.
For players identified as aged 13-17, the following features are disabled:
These players may still be able to upgrade, complete available quests, join clubs and participate in parties, but they will not be able to communicate with other players and other players will not be able to communicate with them.
- Direct messages
- Wall messages
- Viewing or sending messages in public chat
- Viewing or sending messages in club chat
- Friends lists and friend requests
- Trading and gifting
- Custom profile text
- Other direct player-to-player social interaction
Content that is inappropriate for under 18s will also be hidden, censored or skipped. For example, sexier avatars and items will be restricted to use placeholder images, while quests containing social requirements will be unavailable or automatically skipped.
Why is the app-store age rating changing?
App-store age ratings help determine who can find and download an app, but they do not guarantee the real age of every person who downloads an app or creates an account.
Since age reporting was introduced a few weeks ago and PIMD still had a 16+/17+ app-store rating, we found that more than 3% of new PIMD accounts reported being 13-17. This shows that app-store download restrictions alone are not enough; identifying younger players AND limiting their access provides stronger protection for them.
Mature app-store age ratings are also increasingly limiting app availability, discoverability and access to featuring opportunities on the app stores. That makes it harder for the adults we actually want to reach to discover PIMD. To keep campus lively for years to come, PIMD needs to continue welcoming new adult players into the community.
Age ratings, age-assurance systems and youth-access rules are also changing quickly across different platforms and countries. Introducing a durable age-gating framework helps us adapt to future requirements without disrupting access to the game.
Does this mean PIMD will be targeted to teenagers?
No.
We are not changing our marketing to target players aged 13-17, and we are not repositioning PIMD as a teenage social game. PIMDās marketing and product direction will remain focused on its adult social community.
Will everyone be placed into the correct experience automatically?
Not always. The app stores will not provide us with an age signal for every single account that's made.
Where Apple or Google identifies a player as aged 13-17, we can place that account into the restricted experience automatically.
Where no age signal is available, we will continue to rely on:
Players should continue reporting accounts they reasonably believe belong to minors but still have unrestricted social access. Those accounts can then be reviewed and restricted appropriately.
- Age information provided by players
- Account-review processes
- Reports from players who have a strong reason to believe an account belongs to someone underage
Providing false age information or attempting to bypass these restrictions will result in the account being socially restricted or permanently banned. Where possible, we may also restrict the device itself so players cannot simply start a new account and regain social access.
The system isn't perfect (none exists) and won't identify every single underage player or prevent every bypass attempt, but this is a stronger system than relying on an app-store rating alone, and we will continue to improve our systems over time.
How does this affect player privacy?
Privacy laws and platform requirements can require information belonging to younger users to be handled differently.
Knowing an accountās age range allows us to apply the appropriate privacy settings, data-handling rules and gameplay restrictions. We will use age information to provide the correct experience, apply age-appropriate privacy and data-handling rules, protect players and meet our legal and platform obligations.
Will adults and younger players be mixed together?
PIMD will apply different access levels and social restrictions based on age:
Players aged 13-17 may still appear within certain gameplay systems, such as clubs or parties, where required for the game to function. However, they will not be able to communicate or otherwise participate in PIMDās player-to-player social environment.
Players under 13 cannot play and will be removed from the game.
Players aged 13-17 can only access the heavily restricted, non-social experience (see restrictions above).
Players aged 18 and older can access the full social experience.
The goal is to prevent younger players from interacting inside PIMDās adult social spaces and to prevent adult players from unknowingly socializing with minors.
Will the rating be 13+ everywhere?
The exact rating may vary between Apple, Google and different countries or regions because each platform uses its own rating system and regional rules.
We expect PIMD to receive a 13+ minimum download rating in most regions. Some platforms or regions may assign a higher rating. Regardless of the rating displayed by an app store, PIMDās full player-to-player social experience will remain restricted to adults.
Are the recent chat and username moderation changes part of this?
No.
The recent moderation of sexual usernames, sexual conduct and public chat is separate from the restricted experience for players aged 13-17.
Those issues were already affecting the experience for new adult players. Overtly sexual usernames, conversations and behaviour have been a recurring source of negative feedback through Discord, app-store reviews and other player feedback channels.
We have also had consistent problems during app-store reviews when reviewers could immediately see extensive public sexual content, potentially delaying or blocking scheduled game updates.
These moderation changes are about making PIMD safer, more welcoming and more sustainable for adult players, while maintaining a predictable relationship with Apple and Google. They are not being introduced because players aged 13-17 will have access to the restricted experience.
Will the Terms of Use and Privacy Policy be updated?
Yes.
We are working on updated Terms of Use and Privacy Policy documents that will account for these changes and several other updates.
The final wording is still being developed and will require legal review, but the updated documents will explain:
We will provide an update when all is ready.
- The different age-based experiences
- How age information may be obtained and used
- The privacy protections applied to younger players
- The restrictions applying to each account type
- The consequences of providing false age information or bypassing restrictions
In Closing
We understand that changes involving age access can raise serious concerns, and we want to be clear about where we stand. PIMD will remain an adult-focused social game, and protecting that community remains a priority.
These changes are designed to better identify younger players, limit what they can access, and prevent them from participating in PIMDās adult social spaces. We will continue reviewing how these protections work in practice and make adjustments where needed.
Thank you to everyone who has raised thoughtful questions and concerns. We hope this provides clearer context around what is changing and, just as importantly, what is not.
Questions & apologies if this was glazed over and I missed it... I've had coffee and focusing isn't a strong point atmSo here goes...
ā¢These invisible to adult youngins, will they be able to join cat/dog/misc clubs? If/when they join a club for parties, how will that reflect club member counts? Will admins get any notifications if they join? If a club requires gifting, how does that play out?
ā¢OR would it be more like starter club/upgraded starter club until they age-in, where they can get a feel for the different party styles while incognito?
ā¢Is there a way y'all can show us a sample of what they would see vs what adults see?
Thank you in advance!![]()
I suppose them being able to still see IGNs also explains why IGNs need to be super clean as well. Not that they need to be any more clean that chat does, but I'm surprised they can still see IGNs and it isn't just like "Someone has left the club" or something.They couldn't join an EC club realistically because they can't talk to anyone to ask to drop SD/OD or gift bentos to join. They have zero ability to add anyone, see club walls or chat in any capacity.
They could join another club but they'd have to just scroll through the full list of a club and still can't talk or read anything.
Examples of what they see:
![]()
![]()
![]()
I honestly thought it was also because IGNs were getting out of control. Not all, but some were uh....yeah.I suppose them being able to still see IGNs also explains why IGNs need to be super clean as well. Not that they need to be any more clean that chat does, but I'm surprised they can still see IGNs and it isn't just like "Someone has left the club" or something.
Definitely agree with the overcorrection part, but there is always a chance of ATA loosening the rules a little bit in the future as things change. I do highly agree that things were getting out of control, and while I do understand the new silencing policy has some players afraid to talk in chat, it is definitely super nice to be able to socialize in Campus and not see many of the graphic, explicit requests that were plaguing Pub.I honestly thought it was also because IGNs were getting out of control. Not all, but some were uh....yeah.
Parts of these might seem overcorrected, but it's a very new change, so things may still be adjusted both ways.
Exactly why I said why not try to perfect the system?? We all knew the problem exists. So if you donāt have a proposed solution please refrain.They already could access full game without this potential barrier before.
I mean, you didn't have a proposed solution either beyond telling them to perfect it. How can they perfect the system without having a starting point, so they can see where the issues lie when in action?Exactly why I said why not try to perfect the system?? We all knew the problem exists. So if you donāt have a proposed solution please refrain.
Can 13-17 year olds make in-game purchases?
They couldn't join an EC club realistically because they can't talk to anyone to ask to drop SD/OD or gift bentos to join. They have zero ability to add anyone, see club walls or chat in any capacity.
They could join another club but they'd have to just scroll through the full list of a club and still can't talk or read anything.
Examples of what they see:
![]()
![]()
![]()
Hi. As some others have already mentioned youāll have to send in a ticket in order to get age issue changed or adjust it yourself on via the App Store.I know Iāve already mentioned this and I sound like a broken record but this is beyond frustrating when Iām seeing the same thing but Iām an adult when is this going to change? Especially if this happened to me it could happen to others and to make matters worse no one has been responding back to my help ticket this morning smh (ata do better this is unacceptable)š«©
Yes. I can confirm the only thing blocked from buying in the shop is PvP items that cost in game cash. Weird that you can still spend ECS on the smoothies and the āfite barā which is also PvP itemsCan 13-17 year olds make in-game purchases?
i fixed it after all these years omg and I hope that was enough thanksHi. As some others have already mentioned youāll have to send in a ticket in order to get age issue changed or adjust it yourself on via the App Store.
Mods have zero ability to access player accounts or make adjustments to what you can see.
First of all, thank you for addressing this! While I actually prefer a non-sexualized game, I'll admit I too was a bit concerned seeing the rating change on the App store.Hello folks!
There has been some understandable confusion surrounding PIMDās recent age-rating changes in the app stores. Some players have interpreted the change as PIMD shifting toward a younger audience or inviting minors into its adult social community.
We want to be transparent about why the rating is changing, how our age-gating/restricting system will work, and the protections being put in place.
tl;dr
The most important point is this:
PIMD is not opening its adult social spaces to minors.
As you may have seen, the app-store download age rating for PIMD has changed to 13+. We want to explain the reasons behind these changes and clarify any questions and concerns about what it means for the game.
PIMDās full social experience will remain for players aged 18 and older. Players identified as aged 13-17 will instead receive a heavily restricted, non-social experience where they cannot communicate with other players. As before, players under 13 cannot play.
For players identified as aged 13-17, the following features are disabled:
These players may still be able to upgrade, complete available quests, join clubs and participate in parties, but they will not be able to communicate with other players and other players will not be able to communicate with them.
- Direct messages
- Wall messages
- Viewing or sending messages in public chat
- Viewing or sending messages in club chat
- Friends lists and friend requests
- Trading and gifting
- Custom profile text
- Other direct player-to-player social interaction
Content that is inappropriate for under 18s will also be hidden, censored or skipped. For example, sexier avatars and items will be restricted to use placeholder images, while quests containing social requirements will be unavailable or automatically skipped.
Why is the app-store age rating changing?
App-store age ratings help determine who can find and download an app, but they do not guarantee the real age of every person who downloads an app or creates an account.
Since age reporting was introduced a few weeks ago and PIMD still had a 16+/17+ app-store rating, we found that more than 3% of new PIMD accounts reported being 13-17. This shows that app-store download restrictions alone are not enough; identifying younger players AND limiting their access provides stronger protection for them.
Mature app-store age ratings are also increasingly limiting app availability, discoverability and access to featuring opportunities on the app stores. That makes it harder for the adults we actually want to reach to discover PIMD. To keep campus lively for years to come, PIMD needs to continue welcoming new adult players into the community.
Age ratings, age-assurance systems and youth-access rules are also changing quickly across different platforms and countries. Introducing a durable age-gating framework helps us adapt to future requirements without disrupting access to the game.
Does this mean PIMD will be targeted to teenagers?
No.
We are not changing our marketing to target players aged 13-17, and we are not repositioning PIMD as a teenage social game. PIMDās marketing and product direction will remain focused on its adult social community.
Will everyone be placed into the correct experience automatically?
Not always. The app stores will not provide us with an age signal for every single account that's made.
Where Apple or Google identifies a player as aged 13-17, we can place that account into the restricted experience automatically.
Where no age signal is available, we will continue to rely on:
Players should continue reporting accounts they reasonably believe belong to minors but still have unrestricted social access. Those accounts can then be reviewed and restricted appropriately.
- Age information provided by players
- Account-review processes
- Reports from players who have a strong reason to believe an account belongs to someone underage
Providing false age information or attempting to bypass these restrictions will result in the account being socially restricted or permanently banned. Where possible, we may also restrict the device itself so players cannot simply start a new account and regain social access.
The system isn't perfect (none exists) and won't identify every single underage player or prevent every bypass attempt, but this is a stronger system than relying on an app-store rating alone, and we will continue to improve our systems over time.
How does this affect player privacy?
Privacy laws and platform requirements can require information belonging to younger users to be handled differently.
Knowing an accountās age range allows us to apply the appropriate privacy settings, data-handling rules and gameplay restrictions. We will use age information to provide the correct experience, apply age-appropriate privacy and data-handling rules, protect players and meet our legal and platform obligations.
Will adults and younger players be mixed together?
PIMD will apply different access levels and social restrictions based on age:
Players aged 13-17 may still appear within certain gameplay systems, such as clubs or parties, where required for the game to function. However, they will not be able to communicate or otherwise participate in PIMDās player-to-player social environment.
Players under 13 cannot play and will be removed from the game.
Players aged 13-17 can only access the heavily restricted, non-social experience (see restrictions above).
Players aged 18 and older can access the full social experience.
The goal is to prevent younger players from interacting inside PIMDās adult social spaces and to prevent adult players from unknowingly socializing with minors.
Will the rating be 13+ everywhere?
The exact rating may vary between Apple, Google and different countries or regions because each platform uses its own rating system and regional rules.
We expect PIMD to receive a 13+ minimum download rating in most regions. Some platforms or regions may assign a higher rating. Regardless of the rating displayed by an app store, PIMDās full player-to-player social experience will remain restricted to adults.
Are the recent chat and username moderation changes part of this?
No.
The recent moderation of sexual usernames, sexual conduct and public chat is separate from the restricted experience for players aged 13-17.
Those issues were already affecting the experience for new adult players. Overtly sexual usernames, conversations and behaviour have been a recurring source of negative feedback through Discord, app-store reviews and other player feedback channels.
We have also had consistent problems during app-store reviews when reviewers could immediately see extensive public sexual content, potentially delaying or blocking scheduled game updates.
These moderation changes are about making PIMD safer, more welcoming and more sustainable for adult players, while maintaining a predictable relationship with Apple and Google. They are not being introduced because players aged 13-17 will have access to the restricted experience.
Will the Terms of Use and Privacy Policy be updated?
Yes.
We are working on updated Terms of Use and Privacy Policy documents that will account for these changes and several other updates.
The final wording is still being developed and will require legal review, but the updated documents will explain:
We will provide an update when all is ready.
- The different age-based experiences
- How age information may be obtained and used
- The privacy protections applied to younger players
- The restrictions applying to each account type
- The consequences of providing false age information or bypassing restrictions
In Closing
We understand that changes involving age access can raise serious concerns, and we want to be clear about where we stand. PIMD will remain an adult-focused social game, and protecting that community remains a priority.
These changes are designed to better identify younger players, limit what they can access, and prevent them from participating in PIMDās adult social spaces. We will continue reviewing how these protections work in practice and make adjustments where needed.
Thank you to everyone who has raised thoughtful questions and concerns. We hope this provides clearer context around what is changing and, just as importantly, what is not.