why can't I reset 

How can I Reset?

When you reset you will lose everything except:
Extra Credits
Speaker Items
Doctor Notes
Achievments
Participation in wars
Friends list/followers

Reset has been disabled due to UDID thefts.

If you want to reset you must email the support team at support@athinkingape.com

In the email you include:
Your Profile name
What app it is that you want to reset on
Why you want to reset
When you started
When was your last purchase if any
Your geographic position
 
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