If needed support should be easier to contact with a button rather than just e mail not all ofbud can
Ah well if you can't email love I think you just gotta ask a mod. Cause they are there to answer questions etc as well.
Why don't they just release their personal phone numbers so we can just call them any time day or night complaining about things?
In addition to the other solutions proved above, there is also a feedback button available on the app.