private message keeps spinning

[Cherry_pepsi]

Does anyone else have this problem??? I reset my phone and deleted the app and I still am having trouble with it.

 

[Oasis]

I suggest sending a help ticket. Let them know you tried reinstalling the app, too.

 

[Daffy]

I've been having the same issues wit chats.They be loading like crazy.
I tried deleting and installing the app back,didn't change anything.
So yes, your best bet is to send a help ticket

 

[Cherry_pepsi]

Where do I find the help ticket

 

[Oasis]

Where do I find the help ticket

You know the button you used to access forums? Tap "Help" instead of "Forums"

 

[WhoTfIsWesday]

Click the gear symbol > help > new ticket

 

[Cherry_pepsi]

Where do I find the help ticket

You know the button you used to access forums? Tap "Help" instead of "Forums"

Thank you

 

[Shadowfall]

I just heard this from someone else, they were told to reinstall and it didn't fix it as well

 

[Chulo17]

Click the gear symbol > help > new ticket

the icon is different on ios

 

[GodTierOni]

Spinning? You mean loading?

 

[Cherry_pepsi]

I've been having the same issues wit chats.They be loading like crazy.
I tried deleting and installing the app back,didn't change anything.
So yes, your best bet is to send a help ticket

Is it better now? Or still happens?

 

[Alicia14]

Are you sure you're not on drugs

 

[Cherry_pepsi]

Are you sure you're not on drugs

Don’t know what drugs are. I don’t take any drugs/drinks alcohol.

 

[Maddi_Matsu]

Mine used to do this a lot, it still happens every now and then but not nearly as much as it used to

 

[Cherry_pepsi]

Mine used to do this a lot, it still happens every now and then but not nearly as much as it used to

What did you do??? It’s still going at it. I have a help ticket in for the app but ugh it’s annoying me.

 

[Maddi_Matsu]

Mine used to do this a lot, it still happens every now and then but not nearly as much as it used to

What did you do??? It’s still going at it. I have a help ticket in for the app but ugh it’s annoying me.

I didn’t do anything. It partially has something to do your internet connection.

 

[Cherry_pepsi]

Mine used to do this a lot, it still happens every now and then but not nearly as much as it used to

What did you do??? It’s still going at it. I have a help ticket in for the app but ugh it’s annoying me.

I didn’t do anything. It partially has something to do your internet connection.

Fun fun. I’ll keep an eye on my internet connection. I’ll even try to see if happens with out WiFi

 

[angela-always]

Please send ticket. If you still have trouble, contact a moderator in game..