I have been playing this game for 5+years and recently a shocking thing happened my account got hacked few days back.....someone changed my ata id by its own...and then i got logged out and couldn't log in from facebook too... There's some security flaw in this app... And Guess what Ata replied to my ticket once in three days hats off to ATA... The person who is logged in.. Traded all those items from my account and unfriended and changed the ign! My IGN since 5 years was __DICTATOR__ but now it's changed to -CRY- I need your guys support. Please report that account.. Its mine... For proof you can ask my pup and tutor and even pm me! Please help me!
He was my pup for many years when I first started this game. I've been blocked by -Cry- when I posted on the account wall
Good luck. Keep trying, they get a good amount of tickets like this, and most aren't serious. Or it's an ex that stole the account, there the victim voluntarily gave out account information and it's a lost cause. With the severity of the situation, you might get better responses during business hours and not over the weekend.
If you’re still using the same accounts to link pimd to your phone you should probably change them and their passwords. If you ever told anyone your personal details to either contact them with rl tools (Facebook and other) you should probably change those accounts too. You probably gave them enough information to actually be able to take control of your linked accounts and if you didn’t, your passwords were probably easy to get past. If you think your password was amazingly strong and hard to get past then…maybe you exchanged phones with someone and they were able to attach their information to your account through your phone. If you think this is highly unlikely then you probably just made someone really annoyed so they took your stuff (it happens a lot on here).
They consider themselves unhackable. So it defaults to them thinking account info was shared. And they have many tickets about it. You can try more tickets, that's about it. Good luck though
I did actually changed my fb password right away and even gmail but my fb and gmail are both fine no one logged in... Its just my pimd account
Well don't have any ex lol i wasn't that active... Yeah exactly ata dosent wanna accept that their privacy can be breached. I got the reply finally after two days and a very disappointing one! Why don't they just check linked accounts or IP addresses they sould know so easily
Or get verified somehow...maybe by payment method...or a second email. Security measures needs improvement.
It can be tricky though, what’s stopping me from sending a help ticket that the cry account is mine? That you took it and I want it shut down or something? It could be fully yours but doesn’t mean they’ll choose to believe it is. Even proof can be doctored (getting or seeing screenshots on third party of the account and pretending their yours for ex) it’s all just one big mess
I play this other game where I was once hacked. (Actually hacked I didn’t leak info). The questions where... When was the account created exact date. Birthday you used to create the account. Any form of payment you did. And in extreme situations any sort of ID.. but yeah took time but sure as hell got my account back with everything single thing they took away.