So yesterday I did a major f' up and linked my fb to my secondary account thinking it will only link my fb but it ended up linking my ATA account too, losing access to my main account. I contacted them from the start and so far I've received just short responses without assurance that I will ever get my account back, am I being paranoid? Has anyone been thru this process? How long might it take to be fixed? What can I do to help them help me with this process? 😔
Please send a help ticket. You can do this by going to your home screen, tapping the cog in the upper left, and selecting "Help." Then tap "New ticket" and explain how you lost access to your account and what your username is. The developers will reply within 24 hours with some questions to verify.