Help tickets

Discussion in 'Off Topic' started by Frog, Nov 5, 2018.

  1. Don't you just love when Ata doesn't close help tickets or just leaves them open and not respond for days
     
    #1 Frog, Nov 5, 2018
  2. They close naturally after a few days of inactivity
     
    #2 WhoTfIsWesday, Nov 5, 2018
  3. I just keep messaging them if they’re still open. Sometimes they forget I think.
     
    #3 Whorchata, Nov 5, 2018
  4. Like im trying to get a new name, no one has the name of i search it but then I try to change the name and it's like nope someone has it, my guess is that someone got expelled with the name and their player data has the name but their account is deleted hell if i know, but these dummies need to fix it
     
    #4 Frog, Nov 5, 2018
  5. I still have an open ticket from August 15th?
     
    #5 Bek, Nov 5, 2018
  6. You can reply and ask em to close it. Or ask your question right in the open ticket
     
    #6 Muschi, Nov 5, 2018

  7. YOu CaN rEpLy aNd AsK eM tO cLoSe iT. Or aSk yoUr qUesTioN riGht In thE OpEn tiCkEt

    No duh what else would I do, just stare at it smh
     
    #7 Frog, Nov 5, 2018
  8. Make a thread about it ?
     
    #8 Muschi, Nov 5, 2018

  9. Well what do you think I did dummy
     
    #9 Frog, Nov 5, 2018
  10. The ign you want may be a player that never finished tutorial
     
    #10 V_hyP0crite_101, Nov 5, 2018
  11. Send them a follow up message. It is ATA's responsibility to answer your question in a timely matter.
     
    #11 JerseySunShine, Nov 5, 2018
  12. No, he means when they already answered the question and forgot to close the ticket.
     
    #12 Muschi, Nov 5, 2018
  13. I had a ticket open for 4 days and I chatted about a few different topics before it got closed
     
    #13 Anonymous, Nov 5, 2018
  14. Lol
    When I send a ticket it gets closed immediately. They don't want anything more to do with me.
     
    #14 Geckolotl, Nov 12, 2018
  15. Maybe cause you did something to stop their support for your account.
     
    #15 Rynnethia, Nov 12, 2018
  16. Nah, they just answer and close.
    They just know I talk too much
     
    #16 Geckolotl, Nov 12, 2018
  17. That's the point of help tickets. Devs are busy. Unless you have something important or fruitful to say, they won't continue the question.

    Be glad you can even reach a dev. Most games don't account for that.
     
    #17 Rynnethia, Nov 12, 2018
(You must log in or sign up to post here.)