My original account is Mr_MatthewDominus and came back on after awhile of playimg and thought it was connected through facebook and it wasn't. I need to log back on and not have another character floating around
Send help ticket, they’ll ask you certain questions that you will need to correctly answer, very specifically. If you get them correct you’ll receive your account. It may take some time after sending the ticket so be patient and let them do their job they’ll respond when available