Attention to all in PIMD, pls always check ur credit purchases carefully whenever u done a purchase. I was given a receipt of my purchase that wasn't awarded to the purchase that I've bought n claiming that I did bought it! I demanded for that purchase if I really have bought them! They denied n insisted that they had checked n gone thru all the purchased! I've even email my purchase receipt n the SS of my profile the amount of credits I suppose to b have! So, guys, do remember to check ur bank statement whenever a purchase u had bought any credits from them! I had replied them forget the issue then! It means nothing to me at all! I'm creating this purchase awareness to all players who use to buy credits n dn!
I've had this happen before. Got the receipt but no credits. I tried to buy more of same option again to check and got a message along the lines of 'you have already bought this package and it's waiting to download' got my credits that time without any more money being deducted. ๎ Try that, maybe it's the same problem.