account.

Email support team and they may be able to help.

Support team email - support@athinkingape.com

You should include:

The name of the game
Your profile name
What the problem is

 

Original device udid:
New device udid:
Original account username:
New account username:
Game:
Last login date:
Account creation date:
Your geographical location:
The date of your last purchase and amount:
Explanation of device transfer request and additional details:

What LilMoo said, answer these question.

 

On the old udid, say that you don't have it.