Account Recovery If Purchase History is Not Available

Discussion in 'Other PIMD Discussion' started by JD, Apr 24, 2024.

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  1. I want to ask you guys, i was playing pimd 2 years ago i suddenly stopped playing that time because of real life issues, later than after 2 years i came back here and tried to login but they said password is incorrect so i tried to reset my password but it sent to the email address connected to the account but in real i dont have access to it ,i lost that google account password too,it was just for pimd thats why i don’t remember password and i changed just before I stopped playing, and can’t recover it as I didn’t added contact details or recovery email or phone number,now when i came on my birthday here i wrote it to ATA about this issue and gave all the info They need to change it to my new account only the last 5 purchases made on the account or maybe 2 or 3 or 4 purchases made on the lost account i don’t remember and cant get it because i lost email, All other things matched with my account recovery just the purchases are not matching, also i want to ask cant they confirm ownership by the previous purchases made on the account and the previously linked accounts email address? I have purchases made on the previous email linked to account’s purchases i sent them screenshots too also i have access to that email account previously linked to it , i am trying from 21 days but they stuck on they need the last few purchases they said it was made during july-2022 and august-2022, problem is I tried my best to get the purchases from every where but i cant get it and without it ATA isn’t confirming my ownership where should i go for help and what should i do to recover my account i really want my account back, just because i don’t know few purchases i dont want to loose my 7 years old account,all other information i gave them already matches and thats true just the purchases they say not matching, i have previous purchases made on the account but idk why they are not considering it i need your helps and assistance on this please help me , I really want my account back💔😭 PLEASE HELP ME ATA💔
     
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