About Unknown Reopen Game Bug

Discussion in 'Questions/Feedback' started by ahlaksizvar, Aug 9, 2025.

  1. I couldn't open my lite boxes. I am getting Unknown Reopen Game message. I tried it on my computer and also my phone but it didn't fix. What should I do?
     
  2. Hi, have you tried any of the following basic troubleshooting tactics?
    • Try logging out and back in again.
    • Try disabling and reenabling your WiFi connection.
    • Try clearing your app cache.
    • Try uninstalling the app and reinstalling.
    If none of these work, I would recommend sending a help ticket.
     
  3. Playing on a emulator is more likely to cause bugs as its a pirated version pritty much. This is a phone game not a computer game.

    But try all of the above as well as restart your phone. It needs a reset sometimes to
     
  4. Google Play on Android devices (not sure about Apple) actually has introduced beta-testing of computer play for a number of different game apps -- PIMD is one of them! So using Google Play, you can now play PIMD on your computer. I haven't tried it myself but you can see it in the image below.

    [​IMG]
     
  5. I am using Google play on Android devices. It is totally legal. Probably it is related to this. I created a ticket, let's see.