Ok I have a glitch and wondering if anyone can help please. My inbox has started playing up and with one of my best friends, whenever I go to click to send them a pm the screen is blank and it kicks me off the app. This has so far only happened with one person. I've restarted the app, rebooted the phone, we've unfollowed and refollowed each other and yet still nothing works Other people ive tried to message have been ok. Anyone had this happen and have any ideas what to do? I want my friend back
The last time that happened to me I had to reinstall the application, then do a hard reboot for the phone. That stopped it from crashing on me. As for it erasing the messages, I've always had that problem. It's highly frustrating when someone replies to me and I forget what I asked or said.
Delete the application, then reinstall. A hard reboot is when you hold the power and home button at the same time until it resets, bringing up the apple logo.
Same thing happened to me. I clicked on 'edit' and deleted the chat then made him message me and it worked. You should contact ATA about the glitch, as will I.