Battle pass rewards: not able to collect

Discussion in 'Questions/Feedback' started by Rin_Spiritwolf, Mar 12, 2026 at 10:42 PM.

  1. Hello there, I paid for the idol battle pass and am unable to collect my awards. Please advise or who can I contact to collect? Is this a bug?
     
  2. I would upload screenshots but I can’t figure out how to upload pics from iPhone here.
     
  3. Here is how to share images in forums:
    1. Upload the image to Imgur (or use the Imgur app if you have it downloaded).
    2. Copy the link provided.
    3. Paste the link into this website and generate the direct link using the instructions provided.
    4. Copy the direct link. It should end in .jpg, .png, or .gif to be valid.
    5. In a reply here, click the image icon and paste the link into the pop-up provided or you can use the BB coding at the end of this post to type directly into the post box.
    6. To ensure you did it correctly, press the gray "More Options..." button and then the gray "Preview..." button. The image should display itself if done correctly.
    7. If done correctly, you can click the green "Reply to Thread" button. If not, start over and ensure each step was done properly.
    BB coding mentioned:
    Code:
    [img]paste direct link here[/img]
     
    GoddessHailey likes this.

  4. To any android device reading these steps, there’s small difference for those Android devices in the steps just a heads up.


    And awesome steps ☺️