ATA/ Ticket

Discussion in 'Questions/Feedback' started by -Layla-, Mar 10, 2021.

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  1. How long does it usually take ATA to respond to a ticket? I haven’t heard anything since saturday...
     
    #1 -Layla-, Mar 10, 2021
  2. Depends how many people have sent in tickets and how long each one takes to sort out. Just wait its all you can do. It can take anywhere between 5 mins and 5+ days
     
    #2 MesozoicStray, Mar 10, 2021
    LeeJarrett, Sansa and Muschi like this.
  3. You can always reply again, sometimes I find that helps it get answered. Just a "." or something, or "Hey, I'm still having this issue!"

    Just don't say something rude or annoyingly impatient like "Why haven't you guys answered me?!?!" lol.
     
    #3 Muschi, Mar 10, 2021
    LeeJarrett and Sansa like this.
  4. I think if you buy some extra credits they might respond faster. Go for that $99 pack I say
     
    #4 TRUplyer88, Mar 10, 2021
  5. Usually takes me about 10 hours
     
    #5 Alicia14, Mar 10, 2021
  6. It can take time for Support to respond to a ticket depending on the time and severity of the issue. Please continue being patient!
     
    #6 Day, Mar 10, 2021
    Muschi likes this.
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