Hello im having a problem with the free ec reward I finished but didn’t get the reward I send a ticket to ata but then told me to contact fyber but they didn’t help me I guess you guys have to fix this or talk to fyber and ask them to fix this problem is not funny to spend 2 days on doing the quest for the reward and not get your reward Sorry for my English
go to the offer wall and click support in the top right corner. it’ll show you a list of offers you’re doing, and it gives an estimated wait time for the reward. if it’s past the wait time, it’ll give you an option to report it to fyber. then they’ll send you an email, and you’ll have to send them proof of your completing the offer. then you should get your ec.
Send help ticket through your offer on the “support” for the offerwall. Usually you’d just send screenshot of whatever offer you did then possibly follow the instructions fyber gives if that’s not enough Forums can not help you nor can ata. It’s strictly a fyber situation so if they can’t help you’re outta luck sadly