please email: support@athinkingape.com and include the following information: •The game you play (PimD) •Your in-game username •Your question/issue/request Please also make sure you read the Terms of Use (ToU) and The Rules of Conduct (RoC) and learn and follow the rules to prevent a future silence. Also, read the Relaxed Silencing Rules for clarification on the new rules that are in place for some silences.. For the case of a perm silence, you need to wait 3 months (90 days) before support will consider your appeal, asking on forums will not help you get your silence lifted. For information on how you should email support regarding a silence or a appeal for a perm silence click this: Guide to Contacting Support