I would email them to be sure and save the email. If you cannot log into that account with any if the "5" devices that locked you out, you are considered inactive. They reset inactives. I dont follow devs posts here to know if they have a system to detect locked out accounts or not. Being it is ATA, i doubt they do.
Let me remind the community that accessing several accounts on one device can result in a ban. Creating more than one account on a device will also result in a ban. Thank you for listening. Have a great one!