UPDATE The Great Dorm Tower Update

Mori said:
Ngl the ones complaining after receiving the update are the cause of it taking so long for the rest of the community. Can you wait to submit help tickets and stuff until after everyone receives it? It’ll be easier fixing the old dorm tower stuff as a mass vs one by one if you’re all bombarding their tickets.

This is why they don’t update us anymore. No matter what some of y'all will never be happy.
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No they all act entitled! They should have started with the older players first the ones who have helped PIMD grow to what it is now
 
Caelvryn said:
No, that wasn't my point. My point was: I got the update on my alt. I jumped from 16 to 30, I got the cash into bank too. All this happened while I was logged in on my iPad, during the day today I wanted to log on my phone and I have the old system like this. That's what I don't understand how.
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This should be fixed by uninstalling or reinstalling on your phone and/or clearing the app cache on your phone.
 
Mori said:
I’ve voiced my opinion multiple times on multiple occasions in forums about the devs. I don’t support their lack of everything that’s been involved with their decision making the last few months.

There’s a coding system another player put together to figure out where players will end up after they receive the update. That’s all that is.

All I’m saying is, it’s slowing the devs when there’s numerous tickets being submitted about the slow updates, the wrong tiers implemented after the update, etc etc. Actual game announcements would come faster if players aren’t sending those tickets in — because realistically it’s slowing the whole system down on what tickets need to be answered, thus slowing down everything else.

We’ve been proven for a few months now that complaining no longer does a thing. It’s sad and disappointing, but it’s true. So yes, I’d like to open forums and see somebody’s progress or a real question vs “The devs said we’d get the update by changeover and it hasn’t hit my account” when we are all aware waves take time; an obvious example is receiving raffle rewards throughout the day and not at changeover, on changeover.

Tldr; I don’t like the devs nor do I support the way they’re moving during all of this. However, save the replies to the thread with important information to others watching. Complaining hasn’t done anything so far, nor will it do anything in the future moving forward.
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Why would it slow down the devs? Why are the devs replying to support tickets? Only approved changes/requests should go to the dev team.

There should be a Live Operations team doing that. Devs are devs. Unless the company really be cheap and ask people to do multi roles.
 
I still personally think everyone from the smallest of players to the biggest of players should’ve gotten the update around the same time. A Month to have the update rolled out to everyone wouldn’t be that hard. I get that this dorm update is one of the biggest changes to the game in a loooong time so I understand there can still be bugs (which was proven with the first wave and forward) and if that’s the case fix it as it rolls out. I think the latest everyone would’ve gotten the update was in August, yeah? But now it will be 4 months to when everyone on the game has the update this is IF things still run smoothly before Halloween. That’s double the time we initially thought the update would take affect..
 
Mori said:
I’ve voiced my opinion multiple times on multiple occasions in forums about the devs. I don’t support their lack of everything that’s been involved with their decision making the last few months.

There’s a coding system another player put together to figure out where players will end up after they receive the update. That’s all that is.

All I’m saying is, it’s slowing the devs when there’s numerous tickets being submitted about the slow updates, the wrong tiers implemented after the update, etc etc. Actual game announcements would come faster if players aren’t sending those tickets in — because realistically it’s slowing the whole system down on what tickets need to be answered, thus slowing down everything else.

We’ve been proven for a few months now that complaining no longer does a thing. It’s sad and disappointing, but it’s true. So yes, I’d like to open forums and see somebody’s progress or a real question vs “The devs said we’d get the update by changeover and it hasn’t hit my account” when we are all aware waves take time; an obvious example is receiving raffle rewards throughout the day and not at changeover, on changeover.

Tldr; I don’t like the devs nor do I support the way they’re moving during all of this. However, save the replies to the thread with important information to others watching. Complaining hasn’t done anything so far, nor will it do anything in the future moving forward.
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I’ve been waiting forever and time and time again, they’ve been disappointing the community.

Why is the community the one creating all these tools to help make the game better like estimating new stats after dorm update? Shouldn’t ATA provide that to us ahead of time to hype us for the update ?

Same logic as your home has no roads, so you telling me you’ll invest your time and effort and build a road? Or will you get the government to make it for you?

How much have you spent on the game Mori? Are you able to reach the same level of frustration that people who have spent thousands are facing? The game was perfectly fine before the update. They decide to do something different and put the older/bigger/higher spending players at a disadvantage.

Basically slapping us in the face for spending money. And meanwhile you’re like “It’s okay, just a while more” while the rest of the players are no longer being slapped.

If they tell us a certain deadline, then keep extending, at this point it will never come. Dont you ever have a friend that says they’ll pay you your money back but keep delaying until eventually you forgot. When they wanna pay, you don’t really care at that point anymore? Who is to say during Halloween they won’t extend till Black Friday? THEY DONT HAVE ANYTHING TO LOSE.

In the real world if you delay projects like housing, there are penalties usually in cash. This is worse. They delay your house but let people who booked houses after your queue get the new houses first. It’s blatantly disrespectful.
 
As a player of a 13 1/2 year old account, this is a huge slap in the face with not receiving the update. You guys wanted to roll this dorm tower crap out because things were “unbalanced”. Well, it’s more unbalanced than ever. Old players can’t keep their tuts, noobs are our size if not higher actually, parties are all out of whack, it’s all very backwards. You are laughing in the very faces who have been here with you through everything and have been involved in PIMD even growing. This is what makes me, and those alike, quit the game. It’s been enough time. And that time is almost gone.
 
Honestly, this feels really unfair and disappointing. 😔 It seems like new players are being prioritized over those of us who have been playing for years. Supposedly, old players should be given priority first, especially when it comes to updating our dorms and receiving refunds.
It’s just sad to see long-time players being overlooked after all the time, effort, and support we’ve given to the game. 😔💔 I really hope the OG players won’t be forgotten and that things can be handled more fairly for everyone.
 
Is anyone experiencing technical issues with the app? mines won’t open up. It keeps saying invalid request, there’s a problem connecting to the game servers… it’s been a half an hour and I’ve uninstalled and restarted my phone but the game still won’t load up.
 
This post is dated July 12th.

I think I was one of the first to ask for NUMBERS.
Since it seemed - in your words - that you had been testing this update for a year, I asked what the numbers were, even approximate ones.

I asked for numbers regarding changes in roommate costs and also numbers regarding who was joining or not, based on the stats in your "cycles", cause only the "New Players" one was clear.

More than two months have passed and the question has always been the same.
Now we have to figured out alone who was included in the 2nd cycle: the ones under 100mcs.

For the past two months, we've been complaining about poor communication and all we've gotten is, "Next info on x date" and "update given on x date as promised." , as if to show that you were giving us a little something.

One of the biggest hoaxes.

Now all we know is that something will happen around Halloween.
Really?
You said that this 2nd cycle of players was the one with the largest number of players.
So, it means you know what range of players the next cycle includes. But you still haven't told us even though we've been asking for two months.
Also what does around/by Halloween means? It's mid-September. Does that mean tomorrow? In a week? In a month? October 30th?

You were too busy changing the game's aesthetics to communicate with us. Because, you know, having a new color rs date is more important. It can't be postponed, God forbid.

Furthermore, in my opinion, you handled this update backwards, just to have new players (even if fake) because some of us created an alt just to understand how this update worked, since you were not communicating with us.
You should have given the update FIRST to the "veterans", then to the "late game", then to the "early-mid" and then to the new ones.
Or rather, this would have been the correct way, from the point of view of wanting to show respect to your players.

But no.

In this way you've created a war of tutors, chaos, and disappointment, just to have a bunch of fake new players. 😅
Meanwhile, problems continue to arise.
People around my stats can hit people with triple their stats, at 270mcs can't land on a 50mcs... Etc...
But, hey... "Update given on x date, as promised" just to fool us and show you are doing something.
👏🏻👏🏻
 
Can y’all at least say if there will be another roll out next week or whatnot and if it’s another lottery pick or by stats (and what those qualifications are, asking AGAIN)? “By Halloween” is not clear enough, considering we all know you’re not gonna release this all at once like we’ve been begging you to over and over again. So, more info needed, please and thanks. 🫩 (Preferably by someone who can be honest and transparent with us.)
 
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