So, I had about 40 or so billion in my pimd bank before the update. I had to keep money there to begin with because of the stupid doll event. I just checked back after my game finally updated and it's all gone. Now, I have to start over collecting to upgrade again. Anyone else have this issue?
Have you done the basic troubleshooting? Such as: •clearing data before uninstalling? •restarting your phone? •uninstall before restarting your phone then install afterwards? •or even trying to sell the piggy banks anyway? I think they still have yet to support the newer iOS if you're using that so it has loads of bugs at the moment. As for the help ticket issue I, currently, have no information on why that's still a problem for some. If continuously pressing send works eventually then, ah, go ahead and try that. Just keep in mind to not send too many to try and get an immediate response. That'll lessen the chance of a reply 😅 Also be sure you don't already have a ticket open and that you've got a strong enough connection to the game. <3 Apologies this is happening to you but there's been a lot of tantrums from the game as of late so ATA is working hard to try and fix them (what with the new feature n all now). So, as always, pls have patience. 💚
The help ticket should still work, I also get the error message. After a few tries it usually goes through
It only makes 1 coz after it works of press send again it says can only have 1 active ticket. N then back out to home screen n then wait a cuple mins then the ticket shows up