So I had bought an activation shard before collecting capricorn shards however I have 800 of the shards now and the activation shard isnt working. I've traded a shard to another player then traded back. I've reset my app, rebooted my phone. But still nothing.
Hey! This happens a lot because sometimes the activator, when purchased before hitting 800, will not register when you reach the combinable amount. Sell the activator to the store and then purchase it again, and it should combine!
If this doesn’t work then try deleting and redownloading the app. If you still haven’t received the avatar then a help ticket is your only option.